What are the responsibilities and job description for the Veterinary Receptionist position at Alliance Animal Health?
Company Description
Oak View Animal Clinic is a well-established, progressive, fast paced 2 doctor companion animal practice located in Northwest Arkansas. We offer many services to provide the best comprehensive care to our patients including Preventative Care, Surgery, High Speed Dentistry, In-House Diagnostics, CR full body and digital dental radiology, Medical and/or Vacation Boarding and more.
Our staff is made up of friendly, caring, well trained professionals. Our receptionists will greet you personally and pleasantly, and our licensed veterinary technicians can educate you on topics such as bandage care and diabetic management. The highly trained doctors at Oak View Animal Clinic are dedicated to providing the best medical and surgical care for your beloved pets. Many of our staff members have been working with us for many years and as a team, we strive to make your experience at Oak View Animal Clinic as comfortable and comforting as possible.
MUST BE AVAILABLE TO WORK EVERY OTHER SATURDAY
To learn more about us click here.
Job Description
Job duties include, but are not limited to:
Maintain the visual appeal or the hospital reception area, greet and welcome clients and patients, answer questions and triage client concerns, answer calls or emails and direct to the appropriate party for resolution, schedule appointments to maximize efficiency and daily flow, check in and check out clients and process payments. Our receptionists offer friendly emotional support in a compassionate and discreet manner during times of need to our clients and must be comfortable with various medical outcomes.
Must be able to withstand unpleasant odors and noises. May be exposed to bites, scratches, animal waste and potentially contagious diseases.
Whether you’re looking to just be a master of your role or trying to grow into that next career move, you’ll have opportunities through a variety of virtual and hands on, interactive training and continuing development.
Qualifications
We’re looking for:
- Experienced Receptionist with a minimum of 1-year veterinary experience preferred
- Compassionate, Calm, Team Player, Multi-Tasker and Strong Communicator
- Highly organized and possess computer skills
- Self-starter with the desire to continue to advance your knowledge and skillset.
Additional Information
We offer our staff:
- Comprehensive Benefits (health, dental, vision, liability, 401k & 401K matching program, life & supplemental insurance, HSA, & FSA)
- Employee Assistance Program
- Paid Vacation and Sick Time for ALL Employees
- Paid Bereavement Program
- Paid Parental Leave Program
- Competitive Compensation
- Continuing Education Allowance (applies to licensed/registered/certified roles)
- Tuition Assistance Program
- Access to a CVA/CVT/CVPM Partnership through Penn Foster
- Career Development Opportunities
- Referral Bonus Program for most positions!
- Additional Benefits May Also Be Available (i.e. Personal Pet Discounts, Holiday Pay, Uniform Allowance, Bonuses etc)
- Hiring eligibility may be contingent to a candidate authorizing and completing a satisfactory background check.
*Note – some benefits may only be available to or vary slightly for full time employment status vs part time status.
For additional details including our full equal opportunity statement, texting/outreach communication authorization, physical requirements of the job and more, please visit https://allianceanimal.com/additionaljobdescriptiondetails/.
