What are the responsibilities and job description for the Security Operations Specialist - Dispatcher position at Alliance Building Services?
Security Operations Specialist - Dispatcher
Key Responsibilities :
- Ensure adequate on-call security force to cover vacancies in assigned portfolio
- Oversee and monitor the scheduling of security officers and supervisors to minimize overtime
- Track time-off requests, emergencies, call-outs, and absences to maintain site coverage
- Audit schedules for billing accuracy, including overtime and extra coverage reports
- Handle administrative functions like payroll, billing data, and resolving discrepancies in WinTeam system
Minimum Qualifications :
Alliance Security, an Alliance Building Services company, is committed to providing the highest levels of customer service. We are seeking an experienced Security Operations Specialist to assist in providing exceptional service to our employees and clients. As a Security Operations Specialist , you will be the primary point of contact for all shift communication and handle all incoming calls from clients and security personnel. Additionally, you will be responsible for directing and coordinating the schedules and assignments of our security personnel.
The schedule for this position is as follows :
2pm-10 : 30pm / Thursday-Monday
Pay Rate : $22.00 to $24.00 per hour (based on experience)
Salary : $22 - $24