Demo

Security Operations Specialist - Dispatcher

Alliance Building Services
New York, NY Full Time
POSTED ON 2/17/2025
AVAILABLE BEFORE 5/14/2025

Security Operations Specialist - Dispatcher

Key Responsibilities :

  • Ensure adequate on-call security force to cover vacancies in assigned portfolio
  • Oversee and monitor the scheduling of security officers and supervisors to minimize overtime
  • Track time-off requests, emergencies, call-outs, and absences to maintain site coverage
  • Audit schedules for billing accuracy, including overtime and extra coverage reports
  • Handle administrative functions like payroll, billing data, and resolving discrepancies in WinTeam system

Minimum Qualifications :

  • Ability to manage highly confidential information and prioritize tasks
  • In-depth knowledge of payroll processes, labor laws, and union contracts
  • Experience with payroll / dispatching software, particularly WinTeam, is preferred
  • Proficient in Microsoft Word, Excel, Outlook, and data entry / analysis
  • Strong interpersonal, analytical, and communication skills, with the ability to manage stressful situations professionally
  • Alliance Security, an Alliance Building Services company, is committed to providing the highest levels of customer service.  We are seeking an experienced Security Operations Specialist to assist in providing exceptional service to our employees and clients. As a Security Operations Specialist , you will be the primary point of contact for all shift communication and handle all incoming calls from clients and security personnel. Additionally, you will be responsible for directing and coordinating the schedules and assignments of our security personnel.

    The schedule for this position is as follows :

    2pm-10 : 30pm / Thursday-Monday

    Pay Rate : $22.00 to $24.00 per hour (based on experience)

    Salary : $22 - $24

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