What are the responsibilities and job description for the IT Intern position at Alliance Catholic Credit Union?
Alliance Catholic Credit Union is seeking an IT Intern who thrives in a well-organized, fast-paced, and multi-task driven environment. IT Intern will be provided an opportunity to enhance their skills and gain hands-on work experience in the IT field. This position will be reporting directly to the IT Support Manager at our Farmington Hills location.
The ideal candidate:
The ideal candidate:
- Deliver outstanding IT Support by meeting all service standards as set forth by the Credit Union to our internal and external members.
- Act as initial point of contact for internal help desk. Provide technical support and consultation in the use and operation of all technology to end users.
- Assist in all help desk request and track user requests.
- Provide hardware and software support. Complete end user access requests, installs, maintenance, and troubleshooting.
- Assist IT team in researching and diagnosing issues reported through the help desk system.