Receptionist

ALLIANCE FOR COMMUNITY EMPOWERMENT, INC.

JOB DESCRIPTION

TITLE: Receptionist DEPT: Operations & Planning

REPORTS TO: Program Coordinator FLSA: Non-Exempt

SALARY RANGE: Grade 9 STARTING SALARY: $19.00/hr. to $20.00/hr

POSITION SUMMARY: Provides general office support with a variety of clerical activities. The receptionist will be responsible for managing the flow of Energy and Supportive Services clients.

ESSENTIAL FUNCTIONS:

1. Assist visitors by greeting, welcoming, directing, and announcing them to the appropriate staff member

2. Answer, screen, and forward any incoming telephone calls while providing basic information when needed

3. Receive and sort daily mail/deliveries/couriers

4. Maintain security by following guidelines in accordance with the agency’s policy and procedures

5. Controlling access via the reception desk (e.g., maintain/monitor logbook, granting access to clients seeking entrance into facilities, etc.)

6. Update appointment calendars and schedule meetings/appointments for Energy and Supportive Services clients

7. Perform other clerical receptionist duties such as filing, photocopying, faxing, etc.

8. Maintains office supply inventory

EDUCATION, EXPERIENCE AND SKILLS REQUIRED:

• High school diploma or GED equivalent with specialized course work in general office practices such as typing, filing, and operating routine office equipment, e.g., computers, telephones, photocopiers, filing cabinets, and fax machines. Two years of related experience, or any equivalent combination of related education and experience.

• Proven working experience in a front-office environment

• Proficient with Microsoft Office Suite

• Able to learn and use agency data software

• Professional appearance

• Solid communication skills both written and verbal

• Ability to be resourceful and proactive in addressing issues that may arise

• Ability to organize, multitask, prioritize, and work under pressure

PHYSICAL REQUIREMENTS

HOURS/DAY

0-1 1-2 2-4 4-7

Standing X

Sitting X

Reaching X

Driving X

Walking X

Twisting X

Squatting X

Lifting X

Bending X

Gripping X

Keyboard Use X

AN EQUAL OPPORTUNITY EMPLOYER-THROUGH AFFIRMATIVE ACTION