Receptionist

Description

We are a technology-driven company. We built our business with the purpose of empowering people and improving their organizations, one payment at a time.

We started our journey by providing smart and simple payment processing tools and products but haven’t stopped there. We are backed by a team of world-class experts and the best technology talent, and we are committed to helping more new businesses get started, increase the revenues of our customers, and bridge the gap between online merchants and payment solutions.

Our mission is to give companies the tools they need to change the future of their business.

Requirements

A Receptionist is the first point of contact for a company, providing a welcoming and professional presence to clients, visitors, and employees. This role involves managing front desk operations, coordinating communication, and supporting administrative tasks to ensure smooth business operations.

Responsibilities & Duties

Front Desk Operations:

• Greet and welcome visitors, clients, and staff in a friendly and professional manner.
• Manage the reception area to ensure it remains clean, organized, and presentable.
• Maintain visitor logs and issue visitor badges as needed.
  
  

Communication Management

• Answer, screen, and forward phone calls promptly and courteously.
• Respond to general inquiries via email, phone, or in-person.
• Relay internal updates from the building to the appropriate office Teams channels.
• Distribute incoming mail and coordinate outgoing mail or courier services.
  
  

Administrative Support

• Schedule and manage appointments or meetings for staff.
• Maintain office supplies inventory and place orders as required.
• Assist with clerical tasks such as data entry, filing, and document preparation.
  
  

Customer Service

• Handle client inquiries, concerns, and complaints professionally, escalating issues when necessary.
• Provide directions and information about the organization to visitors.
  
  

Supportive Duties

• Coordinate with other departments to ensure efficient workflow.
• Coordinate/Liaison with office vendors.
• Assist in preparing meeting rooms and organizing refreshments, if required.
• Perform additional duties as assigned by management.
• Other duties as assigned.
  
  

Skills/Competencies

• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Professional appearance and demeanor.
• Previous experience in a similar role is preferred but not required.
  
  

Qualifications / Experience Required

• Proficiency in using office software (e.g., Microsoft Office Suite)
  
  

Education Requirements

• High School Diploma or equivalent; additional certifications in office administration or customer service are a plus.
  
  

Physical Requirements

• Works in an office environment.
• May require extended periods of standing or sitting.