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Community Violence Intervention Care Manager

Alliance for Community Empowerment
Los Angeles, CA Full Time
POSTED ON 4/25/2025
AVAILABLE BEFORE 5/19/2025

Make a Real Impact as a Community Violence Intervention (CVI) Care Manager! Join ACE’s frontline team to empower individuals and families affected by gang violence, providing life-changing case management through the Family Case Management (FCM) Model and Transitional Client Services . Collaborate with Community Intervention Workers (CIWs) to deliver comprehensive support, from outreach and intake to individual and group services. Your work will help break cycles of violence, create safer communities, and offer hope for a brighter future.

ACE’s CVI program serves ages 16 to adult, who are gang-affected or otherwise at risk of gang involvement. Through outreach activities and incident response, the program promotes community-level peacemaking and violence reduction. Through a phased program centered around family case management services, the program works to strengthen family ties, goal attainment, and other pro-social influences.

DUTIES AND RESPONSIBILITIES :

  • Works to incorporate into organizational culture best practices for diversity, equity, inclusion, restorative justice, and trauma-informed care.
  • Performs outreach and marketing duties to recruit gang-impacted participants and educate the community on ACE services.
  • Carries out intake and eligibility determinations and makes appropriate referrals when the applicant is not eligible for ACE services; conducts participant assessments leading to enrollment; completes and updates participant service plans.
  • Arrange and participate in participants’ family meetings, service meetings, team meetings, etc., and coordinate wrap-around services with other providers.
  • Partakes in mediation and advocacy as necessary, conducting home visits in high-crime areas, hostile environments, courts, and with their probation officers.
  • Provides safe passage across gang lines to gang-impacted participants to ensure the safety of participants to receive necessary services.
  • Organizes, coordinates, prepares and delivers skills-based workshops for gang-impacted participants and their families.
  • Organize, coordinate, and attend intentional field trip activities with gang-impacted participants and their families.
  • Enters data into several participant databases; assists in the writing of periodic program reports.
  • Provides case management for an average standing caseload of twenty participants, serving 60-150 Family Case Management participants annually.
  • Responsible for administering the SET assessment tool.
  • Responsible for assisting participants in obtaining Work Ready documents and / or making referrals to partner organizations.
  • Responsible for organizing celebration activity meetings with gang-impacted participants and support systems.
  • Other Duties as Assigned

KNOWLEDGE, SKILLS AND ABILITIES :

  • Possesses at least moderate knowledge of the role and duties of the position; understands the department’s roles and is able to meet the expectations of the position for work schedule, punctuality, attendance, time management, productivity, and quality of work
  • General proficiency in navigating and using technology.
  • Possesses the interpersonal skills needed to promote a safe, positive, and inclusive professional work environment conducive to effective service delivery; communicates effectively both orally and in writing.
  • Is sensitive to community, cultural and personal dignity of program participants and is able to successfully engage, assess, and plan services for participants typical of the program’s target population.
  • Recognizes appropriate boundaries and limitations on interactions with program participants and their families and the need to maintain professional standards and practices.
  • Is familiar with standard approaches to accurate participant record keeping, including timely charting, notation formats, content limitations, and confidentiality practices.
  • Possesses knowledge of programs, regulations, and procedures regarding human services, social services, justice, and workforce development.
  • Knowledge of community / gang dynamics within the GRYD Zone.
  • Able to operate within ACE’s designated GRYD zone, exposing oneself to gangs found within the zone.
  • Able to work in assigned locations that may expose oneself to hazardous conditions or in extreme physical or discomfort or distress.
  • Possesses necessary de-escalation skills to provide crisis and community violence intervention in the community.
  • PHYSICAL REQUIREMENTS :

  • Prolonged periods standing and walking throughout facilities.
  • Prolonged periods of sitting at a desk and working on a computer.
  • Must be able to lift up to 15 pounds at times.
  • Must be able to bend, lift, stretch, climb, and crawl to provide services.
  • QUALIFICATIONS :

  • Bachelor’s Degree in relevant field and 2 years of gang intervention experience; completed Community Violence Intervention training, or
  • Equivalent combination of training and experience
  • Spanish language skills, verbal and written preferred
  • Possess a current California Driver’s License, clean DMV record & adequate auto insurance.
  • Must submit to a Department of Justice Criminal background check
  • Initial TB employment clearance required
  • The anticipated pay range for candidates who will work in California is $28.85 to $30.45 hourly The offered pay to a successful candidate will be dependent on several factors that may include but are not limited to years of experience within the job, years of experience within the required industry, education, etc.

    Alliance for Community Empowerment provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

    Salary : $29 - $30

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