What are the responsibilities and job description for the Re-Entry Program Manager position at Alliance for Community Empowerment?
Are you passionate about creating opportunities for justice-impacted individuals? Join ACE as our Re-Entry Program Manager and play a pivotal role in providing career pathways and housing support to those seeking stability and economic independence.
In this leadership role, you will oversee program operations, ensure compliance with funding requirements and policies, and provide staff training and support to maintain program integrity and effectiveness. Your work will directly contribute to delivering high-quality services that empower justice-impacted participants to secure meaningful careers and long-term stability.
The Re-Entry Program at ACE is dedicated to helping individuals impacted by the justice system achieve self-sufficiency through occupational training, workforce preparation, job development, placement, and ongoing support services. As part of our commitment to holistic reentry support, ACE also offers housing assistance as a key supportive service.
DUTIES AND RESPONSIBILITIES:
- Completes complex administrative and analytical tasks involving the use of independent judgment and personal initiative; plans; ensures program quality and progress toward performance objectives
- Ensures timely and accurate collection of data needed to analyze program performance, drafts policies and procedures, and ensures compliance with governmental regulations and grantor standards; plans and prepares narrative and statistical reports on program and staff activities for use by the President, Board of Directors, and funding partners
- Represents ACE in presentations to key partners; coordinates and integrates services with other ACE programs and partner organizations;
- Collaborates with the leadership team to create a shared collective vision and goals for the organization; participates in administrative team meetings; conducts regular team meetings that are effectively run and responsive to program needs
- Collaborates with Director on program budgeting; monitors program spending and ensures operations consistent with budgeted resources, Researches options and makes requisitions for equipment, goods, and services to meet program needs and monitors the procurement of the same.
- Trains and supervises program staff, interns, and partners to ensure effective and efficient services are provided to program participants
- Prepares and presents periodic reviews of individual performance and develops training and supervision plans for program staff and volunteers; ensures supervisees register for and attend required trainings
- Ensures program participants receive services in the event of staff turnover or leave of absence
- Responsible for ensuring the facility is safe for program operation and acts as liaison with ACE’s Director of operations to resolve facility issues
- Oversee the screening, assessment, and enrollment of participants, and determine eligibility for possible Housing Enrollment, in coordination with the Housing Team
- Develop new curriculums and program activities to meet the needs of participants
- Oversees the participant's financial saving plans, which include collection, documentation, and distribution of the participant's finances
- Ensures program participants receive services in the event of staff turnover or leave of absence
- Responsible for ensuring the facility is safe and inventory is stocked for program operation
- Oversees the Move-In/Move-Out Process for all Housing Residents in coordination with the Housing Reentry Specialist
- Identifies opportunities and helps to prepare grant applications for the continued development of ACE services; manages implementation and operation of supplemental grants for expansion of related programs
- Participates in recruitment, selection and onboarding of program staff.
- Participate in regular check in calls with funding sources to address staff Technical Assistance, training, and performance management; participate in calls on research and data collection, reporting, program analysis, and billing.
- Prepares monthly and quarterly progress and data reports for submission
- Manage SECTOR budget and track transactions for program participant services.
- Supervise and mentor Peer Support Specialists and Assistant Manager. This includes but is not limited to:
- Case Conferences to review participant progress
- Support in addressing participant needs
- Ensuring timely program exit of disengaged participants
- Supervise direct service staff’s use of Motivational Interviewing, trauma-informed care, cultural humility, and other best practices for service delivery
- Support participant retention and re-engagement efforts, as needed
- Other duties as assigned
KNOWLEDGE, SKILLS AND ABILITIES:
- Possesses knowledge of the role and duties of the position; understands the department’s roles and is able to meet the expectations of the position for work schedule, punctuality, attendance, time management, productivity, and quality of work
- Operates as a reliable, flexible team player who works well with minimal supervision; has a good work ethic; is able to work effectively with team members demonstrating creativity, initiative, adaptability, and the ability to accept accountability and critical feedback. Is receptive to learning and responsive to supervision. Follows established procedures and is able to contribute to their improvement with a solution-oriented approach. Willing to take direction and learn from others
- Possesses the technical and software skills to perform the duties of the position (including Google Suite and/or Microsoft Office)
- Possesses the interpersonal skills needed to promote a safe, positive, and inclusive professional work environment conducive to effective service delivery; communicates effectively both orally and in writing
- Demonstrates cultural competence/cultural humility in community relations and service delivery
- Is able to articulate program goals and objectives, program performance indicators, and methods of program performance monitoring and evaluation. Able to participate in program design and development, contribute to budget planning, develop partnerships, and prepare funding proposals. Able to monitor and approve program expenditures and to track overall progress of program spending and deliverable results, as required.
- Has the demonstrated ability to plan and organize work activities, to maintain positive relationships with team members, and to provide ongoing coaching and development of team members through evaluation and training. Has the demonstrated ability to assess individual skills, monitor work activities, and provide timely and accurate evaluations of others’ work performance.
- Experience analyzing, collecting, and applying data to empower positive decision making and program strategies.
- Deep dedication to Social Justice and a strong desire to disrupt cycles of incarceration through economic stability and vocational education
- Be willing to work flexible hours for on-call support, crisis response, after business hours and on weekend work when necessary.
PHYSICAL REQUIREMENTS:
- Prolonged periods standing and walking throughout facilities.
- Prolonged periods of sitting at a desk and working on a computer.
- Must be able to lift up to 15 pounds at times.
- Must be able to bend, lift, stretch, climb, and crawl to provide services.
QUALIFICATIONS:
- Bachelor’s degree in related field
- Minimum of 3 years experience in direct services for persons facing employment challenges such as substance use or mental disorders, justice system involvement, etc, 2 of which must include supervision or management; or
- Equivalent combination of training and experience
- Spanish language skills, verbal and written preferred
- Lived experience of incarceration, close impact or institutionalization a plus
The anticipated pay range for candidates who will work in California is $69,805/yr to $73,333/yr. The offered pay to a successful candidate will be dependent on several factors that may include but are not limited to years of experience within the job, years of experience within the required industry, education, etc.
Alliance for Community Empowerment provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
jcod.lacounty.gov
jcod.lacounty.gov
Salary : $69,805 - $73,333