Case Manager

The CASA Program Specialist II Position will assist CASA of Mariposa County in but not limited to: case management, recruitment, and retention of volunteer advocates. This individual will work within the child welfare system to provide guidance and support to CASA volunteers, while also providing direct services to youth without an appointed CASA. This individual will also assist with the day-today ongoing support of the CASA program.

Folks who are queer, trans, non-binary, Black, Indigenous, people of color, disabled, parents, are/have been system-impacted, and anyone who has experienced systemic oppression and/or gender-based violence, those with lived experiences such as SUDs and CWS involvement are encouraged to apply.

This position is expected to work Monday-Friday, 6 hours per day anywhere between 8am-5pm

Essential Duties and Responsibilities

·         Provide ongoing case management and support to CASA volunteers.

·         Attend court hearings and Child and Family Team Meetings.

·         Track and update court hearings and case events.

·         Track and update volunteer database weekly.

Additional Responsibilities

Program Duties:

·         Be knowledgeable on the National CASA standards within 30 days of hire.

·         Be Knowledgeable on the Judicial Council Rules of the court 5.655 within 30 days of hire.

·         Be knowledgeable on the National CASA brand guidelines within 30 days of hire.

·         Develop & distribute recruitment materials across Mariposa County.

·         Support day-to-day office operations including reception, record keeping, and general maintenance.

·         Seek out and participate in on-going training opportunities to best serve the foster family population.

·         Attend and participate in child abuse prevention activities & events held by CASA and other community partners.

·         Participate in outreach events.

·         Provide support to the CASA Program Specialist III with program duties.

Administrative Duties: 

·         Create and maintain forms, files and documents related to the functioning of the CASA program.

·         Assist in the facilitation of communication and dissemination of information between all Alliance Programs.

·         Assist with reports for grants.

·         Create publicity and marketing tools for CASA program.

·         Enter and track data needed for CASA.

·         Provide support to the CASA Advocacy Program with administrative duties.

Volunteer Support:

·         Assist with the recruitment, screening and coordination of volunteers.

·         Determine program needs and volunteer interests to find appropriate tasks and placements for volunteers with children & youth.

·         Coach volunteers on efforts to establish a mentoring relationship with assigned youth.

·         Coach volunteers on navigating the child welfare system and developing collaborative relationships with professionals involved in the case.

·         Assist volunteers in the development of advocacy goals for the child.

·         Assist volunteers in identifying services that are lacking in the child’s life.

·         Assist with the preparation of reports for the Juvenile Court and the development of recommendations related to placement, education, medical needs, and the emotional and behavioral well-being of the child as appropriate.

·         Maintain electronic case records and computerized data.

·         Maintain frequent contact with advocates, providing coaching and advice tailored to individual case and volunteer needs.

·         Communicate regularly with volunteers through check-in phone calls, e-mails, and personal appreciation for their efforts.

·         Communicate regularly with outside agencies such as but not limited to CWS and the Mariposa County Superior Court. 

·         Ensure volunteer hours are documented and tracked.

Program Duties:

·         Be knowledgeable on the National CASA standards within 30 days of hire.

·         Be Knowledgeable on the Judicial Council Rules of the court 5.655 within 30 days of hire.

·         Be knowledgeable on the National CASA brand guidelines within 30 days of hire.

·         Develop & distribute recruitment materials across Mariposa County.

·         Support day-to-day office operations including reception, record keeping, and general maintenance.

·         Seek out and participate in on-going training opportunities to best serve the foster family population.

·         Attend and participate in child abuse prevention activities & events held by CASA and other community partners.

·         Participate in outreach events.

·         Provide support to the CASA Program Specialist III with program duties.

Administrative Duties: 

·         Create and maintain forms, files and documents related to the functioning of the CASA program.

·         Assist in the facilitation of communication and dissemination of information between all Alliance Programs.

·         Assist with reports for grants.

·         Create publicity and marketing tools for CASA program.

·         Enter and track data needed for CASA.

·         Provide support to the CASA Advocacy Program with administrative duties.

Volunteer Support:

·         Assist with the recruitment, screening and coordination of volunteers.

·         Determine program needs and volunteer interests to find appropriate tasks and placements for volunteers with children & youth.

·         Coach volunteers on efforts to establish a mentoring relationship with assigned youth.

·         Coach volunteers on navigating the child welfare system and developing collaborative relationships with professionals involved in the case.

·         Assist volunteers in the development of advocacy goals for the child.

·         Assist volunteers in identifying services that are lacking in the child’s life.

·         Assist with the preparation of reports for the Juvenile Court and the development of recommendations related to placement, education, medical needs, and the emotional and behavioral well-being of the child as appropriate.

·         Maintain electronic case records and computerized data.

·         Maintain frequent contact with advocates, providing coaching and advice tailored to individual case and volunteer needs.

·         Communicate regularly with volunteers through check-in phone calls, e-mails, and personal appreciation for their efforts.

·         Communicate regularly with outside agencies such as but not limited to CWS and the Mariposa County Superior Court. 

·         Ensure volunteer hours are documented and tracked.

·         Along with the CASA Program Specialist III, ensure volunteer hours are documented and tracked.

·         Along with the CASA Program Specialist III, provide regular performance evaluations to volunteers.

·         Support the CASA Advocacy Program with volunteer support duties.

Office Support:

·         Provide coverage of office and phones, as needed.

Other Duties: 

·         Participate in planning, coordinating, and attending agency wide staff meetings and trainings.

·         May be required to provide transportation to counseling, medical appointments, etc.

·         Other duties as assigned.

Qualifications and Education Requirements

Knowledge of:

·         Office Equipment Operation (phone, fax, copier, etc.)

·         General Administrative Principals.

·         Extensive experience working with children and abuse victims.

·         Experience in coordinating services.

·         Computers and Software Programs (Word; Excel; Internet)

·         Must complete the court mandated CASA training upon hire.

Ability to:

·         Be accurate, reliable, punctual, well organized, careful and thorough.

·         Communicate effectively orally and electronically in writing.

·         Work effectively with limited supervision and work well with co-workers in a team atmosphere.

·         Shift gears to meet immediate needs and deadlines.

·         Prioritize work and exercise good judgment.

·         Demonstrate comfort and expertise in operating computers and other technology.

·         Dress and behave professionally in a court of law.

·         Occasionally work in the evening or on weekend days.

Education/Experience:

·         High School Diploma; Some college or vocational courses desirable.

·         Experience working with children and/or young victims of abuse.

·         Must complete the Training of the Facilitator course date TBA.

·         Must maintain 12 hours of continuing education yearly.

Physical Requirements:

·         Facility to see read and distinguish printed and handwritten documents.

·         Facility to hear and understand speech at normal room levels, and to hear and understand speech on the telephone.

·         Facility to constantly use hands and arms to input data into computer and use adding machine.

·         Ability to move boxes of files from one location to another; physical agility to lift and carry up to 20 pounds, and to bend, stoop, walk and reach overhead.

·         Ability to sit for extended periods of time.

·         Must be able to concentrate for long periods of time.

·         Mental acuity to perform the essential functions of this position in an accurate, neat, timely fashion: to make good judgments and decisions; and to evaluate the results of decisions and judgments.

Other

·         Must have reliable transportation, a valid driver’s license, and DMV clearance.

·         Must have and maintain current auto insurance.

·         Can be depended upon to report consistently to work at scheduled time and is seldom absent from work.

·         Notifies supervisor with appropriate notice when absent.

·         Employee can be depended upon to complete work in a timely, accurate, and thorough manner and is conscientious about assignments.

·         Follows instructions, responds to management direction, takes responsibility for own actions, keeps commitments.

Note: 

This list of essential functions and physical requirements is not exhaustive and may be supplemented as necessary in accordance with the requirements of the job.  Alliance for Community Transformations adheres to the provisions of ADA regarding reasonable accommodation procedures. 

Alliance for Community Transformations is an equal opportunity, affirmative action employer.  All qualified applicants will be considered regardless of race, color, religion, ancestry, national origin, age, gender, marital status, sexual orientation, medical condition or physical disability. 

Mariposa CASA is a program of Alliance for Community Transformations

Benefits: 11 paid holidays, 114 hours of paid time off per year, Cafeteria Plan with Health, Dental, Vision, Life Insurance, and Retirement Benefit Options.

Salary : $19 - $21