What are the responsibilities and job description for the Lead Front Office Coordinator position at Alliance OBGYN?
Duties include:
- Greet and welcome guests in a friendly and professional manner
- Answer phone calls, take messages, and direct calls to appropriate individuals
- Check-in and check-out guests, ensuring accuracy of information and providing necessary assistance
- Handle guest inquiries, requests, and complaints promptly and professionally
- Maintain a clean and organized front desk area
- Assist with administrative tasks such as filing, data entry, and document preparation
- Coordinate and schedule appointments or reservations as needed, manage schedule adjustments
- Provide general support to management and staff
-Incoming and outgoing referrals
- Manage Medical Records
-Verify insurance eligibility
- Manage mail returns
- Create and manage front office Schedule, manage call ins and provide coverage. Ensure clinics always have adequate coverage for providers and patients.
-Model professionalism and be a role model to the team.
Qualifications:
- Previous experience in a leadership front desk or customer service role preferred
- Strong communication skills, both verbal and written
- Proficiency in using computer software such as QuickBooks for managing financial transactions
- Excellent organizational skills with the ability to multitask and prioritize tasks effectively
- Attention to detail and accuracy in handling paperwork and data entry
- Ability to maintain confidentiality of sensitive information
- Knowledge of clerical procedures and office equipment operation
- Familiarity with medical or dental office procedures is a plus
At our company, we value our employees' contributions and provide opportunities for growth. Join our team as a Front Office Lead and enjoy a supportive work environment.
Note: This job description is not intended to be all-inclusive. Employee may perform other related duties as assigned to meet the ongoing needs of the organization.
Job Type: Full-time
Pay: $18.00 - $21.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
Work Location: In person
Salary : $18 - $21
