What are the responsibilities and job description for the Collections Specialist position at Alliance Technical Group?
Alliance Technical Group is hiring a Collection Specialist for our corporate headquarters in Decatur, AL. The Collection Specialist will be responsible for managing and recovering outstanding debts from clients, ensuring timely payments, and maintaining accurate records of all collection activities.
Essential Functions
$18-20/hour, depending on experience.
Supervisor Responsibilities
While performing the duties of this job, the employee regularly works in an office setting with constant sitting and occasional standing. Frequent emotional stress levels associated with exacting accuracy requirements and mandatory reporting deadlines. Will work in close proximity to other Collection specialist as well as other members of the finance team
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Regular use of the telephone and e-mail for communication is essential. Sitting for extended periods and the use of hands to finger is common. Hearing and vision within normal ranges is helpful for normal conversations, to receive ordinary information and to prepare or inspect documents.
Exertion of up to 10 lbs. of force is rare. While performing the duties of this job, good manual dexterity for the use of common office equipment such as computer terminals, calculator, and copiers is needed. The employee is occasionally required to stand.
Travel: Not applicable
Please note this job description is intended to describe the general nature and level of work performed by employees assigned to this position. It is not designed to contain or be interpreted as a comprehensive list of all duties, responsibilities, and qualifications. Additional job-related duties may be assigned. Alliance reserves the right to amend and change responsibilities to meet business and organizational needs as necessary with or without notice.
EEO Commitment: We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, national origin, ethnicity, sex, pregnancy, sexual orientation, gender identity/expression, including transgender identity, religion, disability, age, genetics, active military or veteran status and any other characteristics protected under applicable federal or state law.
Essential Functions
- Communicates with clients to collect on past-due invoices
- Develops and maintains filing system for financial information
- Ensures ready availability of financial documentation
- Assist as necessary with month end close
- Ensures outstanding obligations are credited upon payment
- Performs other job-related duties as assigned
- Investigate and resolve discrepancies
- Update account status and database regularly
- Find and contact clients to ask about their overdue payments
$18-20/hour, depending on experience.
Supervisor Responsibilities
- No supervisor responsibilities
- High school diploma or GED; bachelor’s degree desired
- Entry/mid-level finance position; 1-3 years of experience in accounts receivables or collections preferred
- Refined math skills as applicable to accounting and finance; comfortable with math and calculations
- General knowledge and understanding of accounting principles
- Proficiency in accounting software, MS Office, intermediate-level knowledge of Excel
- Good decision-making skills
- Attention to detail
- Excellent written and verbal communication skills; demonstrated ability to communicate with fellow employees and customers
- Proven experience as a Collection Specialist or similar role
- Knowledge of collection techniques
- Patience and Ability to Multi-task
- Self-starter.
While performing the duties of this job, the employee regularly works in an office setting with constant sitting and occasional standing. Frequent emotional stress levels associated with exacting accuracy requirements and mandatory reporting deadlines. Will work in close proximity to other Collection specialist as well as other members of the finance team
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Regular use of the telephone and e-mail for communication is essential. Sitting for extended periods and the use of hands to finger is common. Hearing and vision within normal ranges is helpful for normal conversations, to receive ordinary information and to prepare or inspect documents.
Exertion of up to 10 lbs. of force is rare. While performing the duties of this job, good manual dexterity for the use of common office equipment such as computer terminals, calculator, and copiers is needed. The employee is occasionally required to stand.
Travel: Not applicable
Please note this job description is intended to describe the general nature and level of work performed by employees assigned to this position. It is not designed to contain or be interpreted as a comprehensive list of all duties, responsibilities, and qualifications. Additional job-related duties may be assigned. Alliance reserves the right to amend and change responsibilities to meet business and organizational needs as necessary with or without notice.
EEO Commitment: We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, national origin, ethnicity, sex, pregnancy, sexual orientation, gender identity/expression, including transgender identity, religion, disability, age, genetics, active military or veteran status and any other characteristics protected under applicable federal or state law.
Salary : $18 - $20
