Title Officer-Tennessee

Would you like to work in a position that provides exceptional benefits and a flexible working environment, using your attention to detail, strong sense of accountability, and ability to communicate with others in your career? Do you want an opportunity for strong work/life balance and career growth while working on a variety of projects with diverse groups of people in Tennessee and companywide? If you are looking to make a difference and drive your success, you have come to the right place and Alliant National Title is looking for you!

Our world-class culture is shaped by dedicated Team Members who share a drive to succeed as professionals and together as a company. A great product, amazing people and our stable financial history have made us one of the Best Places to Work 8 years in a row. We are hiring for Tennessee Title Officer. This is a fully remote position, applicants should reside in Tennessee, with a preference for those in the Nashville metro area.

Alliant National Title offers:

• Salary range $75k 90k DOE
• Competitive PTO plus 40 hours of sick leave yearly and Holiday pay, btw your Birthday is considered a Holiday
• Paid volunteer day
• Life, Dental, Vison, EAP, ST and LT disability
• Company paid Medical for the employee and family, 95% employee paid, and 75% family paid. HDHP and PPO plans through United Health Care.

About Alliant National Title: Founded in 2005 and growing with a group of professionals with diverse skills and backgrounds, Alliant National empowers independent title agents and never competes against them. We issue title insurance in over 25 states with our corporate headquarters at the foot of the Rocky Mountains in Longmont, Colorado. Our Purpose is to Put people at the center of relationships and our Mission is to Protect the dreams of property owners with secure title insurance by partnering with trusted independent title agents. At Alliant National, we recognize and appreciate that all the groups we work with are made up of human beings not cogs in a machine, customer identifiers, or financial metrics. By putting people at the center of relationships, and recognizing and celebrating the humanity of others, we naturally cultivate a culture of trust and respect that allows us to deliver on our mission.

Position Summary: The Title Officers primary roll identifies issues and works with customers, agents and underwriters to resolve issues impacting title insurability prior to closing. Communicates with clients and third parties to obtain documentation to clear requirements and title related issues such as missing information, incomplete, inaccurate or contradictory information contained in the title commitment, in accordance with internal and external policies and regulations. Specialize in commercial, industrial and residential titles, proficient in all three. The Title Officer is a full-service role and may perform search, title examination and other duties as part of the review and clearing of title.

Essential Duties and Responsibilities: To perform this job successfully, an individual must be able to perform the following satisfactorily:

• Provides coordinating oversight as Title Officer to assigned transactions.
• Liase with Account Managers, communicate effectively, efficiently, and professionally with customers during the course of the transaction.
• Performs title examination to examine the chain of title for a wide range of complex title orders, including refinance, builder, residential and commercial properties.
• Analyzes records, such as mortgages, liens, judgments, easements, vital statistics, plat and map books, and property surveys to determine ownership and legal restrictions and to verify legal description of property and completeness of records.
• Analyzes the effect of probate, foreclosures, building court cases, and bankruptcy proceedings on title insurance.
• Examines all classes of title searches including difficult title orders such as insurance of commercial leaseholds, trust indentures, contracts, operating agreements and other highly involved property interests.
• Reviews and approves a variety of documentation including deeds, operating agreements, trusts, wills, affidavits of heirships, corporate resolutions, partnership agreements, and state filed Articles of Incorporation and Articles of Organization.
• Reviews land title surveys, revises commitments and drafts appropriate exceptions relating thereto.
• Selects appropriate exceptions and requirements for commitments and policies for both standard and extended coverage
• Uses technical bulletins and other resources to evaluate and resolve problems.
• Act as a team leader for a unit consisting of examiners, searchers or other title staff; may provide input to staff selection and performance feedback.
• Provide underwriting interpretation within established guidelines.
• Forms and maintains business partnerships with clientele. May participate in business development activities to maintain existing clients and acquire new clients and attend customer visits with sales personnel and/or provide formal training/classes.
• Participate in and help promote company-sponsored marketing activities at the direction of management and otherwise professionally represent the company in all business-related communications and engagements.
• Performs other duties as assigned.

Team Lead for the following:

• Oversee the day-to-day workflow of the department.
• Lead with sensitive, thoughtful and inclusive mindset.
• Oversee the day-to-day operations of the production team, providing guidance on difficult situations, de-escalating customer issues, and escalating resolutions.
• Identifies development and training needs for team members.
• Engages with Independent Contractors and Vendors for production.

Competencies: To perform the job successfully, an individual should demonstrate the following.

Adaptability - Demonstrates persistence and overcomes obstacles. Measures self against standard of excellence. Recognizes and acts on opportunities. Sets and achieves challenging goals. Takes calculated risks to accomplish goals.

Communications - Exhibits good listening and comprehension. Expresses ideas and thoughts in written form. Expresses ideas and thoughts verbally. Keeps others adequately informed. Selects and uses appropriate communication methods.

Continuous Learning - Assesses own strengths and weaknesses. Pursues training and development opportunities. Seeks feedback to improve performance. Share expertise with others. Strives to continuously build knowledge and skills.

Customer Service - Displays courtesy and sensitivity. Manages difficult or emotional customer situations. Meets commitments. Responds promptly to customer needs. Solicits customer feedback to improve service.

Problem Solving - Develops alternative solutions. Gathers and analyzes information skillfully. Identifies problems in a timely manner. Resolves problems in early stages. Works well in group problem solving situations.

Teamwork - Balances team and individual responsibilities. Contributes to building a positive team spirit. Exhibits objectivity and openness to others' views. Gives and welcomes feedback. Puts success of team above own interests.

Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation(s) may be made to enable individuals with disabilities to perform the essential functions.

Education/Experience:

Associates degree or equivalent; or five plus years related experience and/or training in the Title Industry; or equivalent combination of education and experience preferable.

Language Ability:

Exhibit excellent verbal and written communication skills with strong attention to detail and ability to handle multiple tasks and interact professionally with all levels of management, employees, regulatory agencies and external customers by phone, email and in person. Ability to read, analyze, and interpret common industry journals, financial reports. Ability to write speeches and articles for publication that conform to prescribed style and format.

Reasoning Ability:

Define problems, collect data, establish facts and draw valid conclusions. Interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. Natural ability and interest to investigate problems down to root cause.

Computer Skills:

Proficient with Microsoft Suite, SoftPro, Qualia and RamQuest

Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation(s) may be made to enable individuals with disabilities to perform the essential functions.

This is a remote position. Light travel required.

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Those encountered in a typical office environment.

While performing the duties of this job, the employee is regularly required to sit. The employee is frequently required to use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to stand and walk. The employee must be able to occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision

The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor.

Alliant National Title embraces a philosophy that recognizes and values diversity. Our goal is to attract, develop, retain and promote a talented diverse workforce in a culture where all employees will contribute to their full potential. We are an equal employment opportunity employer. We adhere to a policy of making employment decisions without regard to race, color, age, sex, religion, national origin, disability, veteran status, citizenship status, sexual orientation or marital status. We assure you that your opportunity for employment with this employer depends solely upon your qualifications. We do require a background test upon hire.

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