Front Office Clerk/Receptionist

***Please do not call the office seeking information about this job. Due to short staffing we do not have the ability to field these additional calls***. If you have questions or are hoping to express your interest in the position please message through Indeed. Thank you.

We're looking for a friendly, outgoing and motivated individual to join our team as a Front Desk Receptionist in a fast-paced, high-volume chiropractic office. The successful candidate will be responsible for welcoming patients, providing patient check-in and check-out, scheduling appointments, processing payments, setting up and maintaining accurate patient accounts as well as other additional clerical and book-keeping tasks. Previous experience in the customer service industry is a must, so we're interested in hiring candidates with excellent communication skills, strong attention to detail, multi-tasking capabilities and a willingness to take direction well. A minimum of a high school diploma or equivalent is required and our office utilizes several different software platforms so being a quick learner with technology is a must.

This position offers a great schedule! It requires a commitment of approximately 36 hours a week. We are open to see patients on Monday, Wednesday and Thursday from 7:30am-6:00pm (1 hour for lunch) while Tuesdays are set aside for staff to complete their regular office tasks (once you have mastered these responsibilities this can often be completed in approx. 4 hours) . The office is closed Friday-Sunday. Competitive pay offered based on level of experience.

Responsibilities:

• Greet patients and families upon arrival and perform check-in.
• Answer the telephone in a polite and professional manner.
• Quickly toggle between a variety of computer software and utilize efficiently
• Schedule patients according to scheduling protocol
• Maintain an organized front desk area in an efficient manner.
• Direct traffic flow of patients to proper areas as directed by their care plan.
• Proper set up of patient accounts and maintaining accurate patient accounts.
• Managing patient payments and processing payments at check-out.
• Other clerical and book-keeping tasks as assigned

This is not a seated desk job and requires frequent and speedy movement between the front desk and clinical areas so the ability to stand and walk throughout the day is a requirement. Upon consideration for this position a minimum of three professional references will be required. Initial and random drug testing may also be required.

Job Type: Full-time

Benefits:

• Employee discount
• Paid time off

Schedule:

• 10 hour shift
• Day shift
• No nights
• No weekends

Ability to Commute:

• Princeton, WV 24740 (Required)

Ability to Relocate:

• Princeton, WV 24740: Relocate before starting work (Required)

Work Location: In person