What are the responsibilities and job description for the Alarm Construction Sales position at Allied Fire Protection?
Job Description
Job Description
ALARM CONSTRUCTION SALES
JOB DESCRIPTION
Position Summary
Under the direction of a Sales Manager, the Alarm Construction Sales will primarily support the Remodel Department with estimating and sales, which includes : sales pipeline development and maintenance, internal and external communication, bid and scope clarification, providing a proposal, and sales bookings.
Job Responsibilities include but are not limited to :
Reports directly to the Sales Manager
Receives and reviews requests for proposals or invitations to bid directly from customers, bid boards, or other means
Generates sales or opportunities through customer outreach or other means
Records, updates, and monitors quotes via company policies, bid logs, and CRM, as appropriate
Estimates, quotes, and provides a proposal in a timely manner and ahead of bid deadlines when possible
Utilizes the most updated estimator workbook or estimating tool when preparing quote
Provides a layout of alarm system / components via company procedures, which may involve a paper or digital layout
Reviews and seeks approvals on estimates exceeding value or scope of work thresholds as required
Identifies and qualifies scope per bid documents, job walks, or local requirements
Provides exclusions on proposals as appropriate
Communicate quotes or proposals directly with customer via phone and / or email
Documents conversations and activity per company procedures
Coordinates multiple scopes to produce one proposal to customer when appropriate
Updates and monitors the Bid Log for all projects
Receives signed quotes, NTP or contracts for proposed work, updates Bid Log, and submits for processing per company procedures
Coordinates work schedules and resources with Remodel Department, as needed
Participate in corporate meetings, quarterly sales meetings, and company events
Conduct job site surveys to ensure the accuracy of the estimate, as needed
Prepares assigned reports needed for invoicing (Customer set up sheet)
Promotes a positive ongoing relationship with customers and end users
Demonstrates effective communication skills when interacting with all internal and external customers
Other duties as assigned
Knowledge :
High School diploma or GED required
Higher education degree or equivalent work experience preferred
Familiarity with technical references and codes
Work Experience :
3 years of fire alarm and / or fire sprinkler industry sales experience preferred
Other sales experience is a plus
Fire alarm or fire sprinkler design experience is preferred
Fire alarm or fire sprinkler field experience is preferred
Work Expectations :
Believe In, Live, and Support Our Mission Statement and Core Values Daily
Mission Statement :
Continually setting the standard of excellence in fire and life safety
Values :
Safety First
Integrity
Customer Focused
Humility
Ownership
Teamwork
Ensure Safe Driving of Company Vehicle or Personal Vehicle
Complete weekly Bid Logs to track monthly Close Ratios and total Bids Won (i.e. 10- 15%, 1.5M)
Provide estimate and required budget details for all jobs bid
Provide detailed Scope Sheets for all jobs bid
Pursue Bid Tabs for all estimates that are not awarded
Maintain a Global Customer View for opportunities to expand leads and relationships across product lines and customer portfolio
Maintain an Account Ownership mindset to ensure Customer Satisfaction and Customer Retention
Ensure Customer Satisfaction and respond to Customer Satisfaction Survey feedback improvement opportunities
Review Notices and Liens reports, contact customers as needed, and respond to Accounting team with updates
Submit Expense Reports timely; ensure expenses are targeted and approved in advance
Actively Participate in required Weekly / Monthly / Quarterly team meetings
Proposals –
Use Proposal Numbers – Initials plus year – i.e. SP23-01
Ensure proper formatting, details are complete, with a professional appearance
Participate in ongoing training – SOPs, Codes / Technical, Customer Service, Software, etc.
Review Profitability reports for accuracy and estimation improvement opportunities
Support and Ensure Adherence with Company SOPs – Job Set Up, Contracts, Change Orders, Accounting Processes, Subcontractors, etc.
Teamwork – maintain positive interactions within your team, local office, same department in other offices, Accounting, etc.
Actively participate in Lunch N Learns, events, trade shows, etc.
Partner with Marketing and Business Development Team
Know the Allied “Why” – maintain a consistent message
Skills and Competencies :
Team-oriented with a willingness to learn and assist other departments as needed
Self-motivated with ability to work independently
Excellent written and verbal communication skills
Meticulous attention to detail with excellent organization skills
Ability to locate, interpret and apply applicable codes and references
Ability to follow verbal and written instructions
Ability to effectively utilize computers and software including Microsoft Office Suite, Computer Ease and other software required by the Company
Ability to maintain accurate and auditable records
Ability to work in a fast-paced service / construction team environment
Attention to detail with emphasis on accuracy and quality
Ability to prioritize work to balance multiple projects and deadlines
Physical Requirements
Office Setting including sitting, some bending, walking and viewing
Jobsite Setting including minimal ladder use, utilizing proper PPE, use of hands and fingers, handle, or feel objects, tools, or controls
Stand, walk, climb, balance, stoop, kneel, crouch, or crawl
Reach with hands and arm
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus
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