NOC Engineer

Are you ready to jumpstart your career in network operations? As a NOC Engineer, you’ll play a vital role in ensuring the reliability and performance of mission-critical voice and data services. In this fast-paced, dynamic environment, you'll monitor networks, troubleshoot issues, and respond to incidents in real-time, all while working alongside experienced engineers. You’ll gain invaluable hands-on experience and access to continuous training, enabling you to sharpen your technical skills and broaden your knowledge of cutting-edge technologies. This is your chance to grow into a key player in a thriving industry, with endless opportunities for career advancement and growth. Join us and take the first step toward a rewarding and impactful career in network operations!

Requirements:

• Previous experience working in a fiber or wireless provider NOC environment is highly preferred.
• Must have a growth mindset, demonstrate grit, and be resourceful in solving complex issues.
• A degree is not required; however, if no degree, a minimum of 10 years of relevant job experience is necessary. With a degree, a minimum of 5 years of experience is required.
• Strong understanding and hands-on experience with OSI Layer 1 and Layer 3.
• Excellent communication skills, including good grammar, to effectively document and communicate incidents and resolutions.
  
  

Duties:

• Provide foundational support for monitoring and managing core, distribution, carrier last mile, and customer premise voice and data services.
• Assist with routine network surveillance, basic system troubleshooting, and documenting incidents and their resolutions.
• Collaborate with senior engineers to escalate complex issues and learn how to prioritize tasks in a fast-paced, 24x7 network operations center environment.
• Participate in training sessions to enhance technical skills and knowledge of deployed technologies, while contributing to maintaining operational documentation.
  
  

Salary: $68,000 - $72,000