Area Quality Manager

Allied Reliability is seeking an Area Quality Assurance Manager to be responsible for leading the Area’s interests in developing and executing a long-term Quality Assurance Strategy with a strong emphasis on continuous improvement and customer focus for Mining operations. The AQM will take the lead in regard to driving preventative actions and the resolution of nonconformances. As a key member of the Area Operations Team the AQM is also directly responsible for managing the of the on-site quality staff within the Operational Area.

Responsibilities

• Leading the facilities’ interests in developing and executing a long-term Quality Assurance strategy with a strong emphasis on continuous improvement and customer focus;
• Being well connected to all of the operational and business processes, understanding of these processes and how they relate to customer requirements(internal/external)
• Support the Area efforts in regard to Quality and Continuous Improvement
• Take the lead on driving preventive actions and the resolution of non-conformances
• Ensure appropriate personnel are aware of nonconforming situations or adverse trends and work with other team members to ensure resolution
• Build relationships within and outside of the operation; including but not limited Management, the hourly workforce, Sales, Corporate Quality Assurance, Corporate Engineering, Supply Chain and Customers, with an important focus on information exchange and goal alignment;
• Direct the operation’s quality assurance system (ISO) as a means to ensure continuous improvement
• Focus on both internal and external customer requirements, through the Internal Customer Awareness Program
• Facilitate continuous improvement efforts to ensure process improvement and customer satisfaction;
• Provide training, coaching, mentoring and guidance with regards to quality related subjects and to quality personnel
• Apply analytical thinking skills not only while providing solutions to problems or situations; but also in a means of providing insight into preventive actions to avoid occurrences of non-conformances
• Perform as an active member and in the Area Operations management team and play a key role in the area’s management review process
• Support quality efforts in both supplier management and customer awareness as it related to the operational area
• Act as an internal auditor to within quality audit program
• Oversee quality data collection into SAP and perform trend analysis on quality information and track Quality KPIs
• Oversee the laboratories and managing the laboratory supervisors
• Oversee Quality System programs for four facilities
• Drive change by being a change management agent and working within the Management Review process
• Promote continuous improvement culture and cross functional teams
• Oversee ISO 9000 Certification
  
  

Basic Requirements

• Bachelor of Science or related degree
• Industry related experience is preferred
• 5 years’ experience of progressive management experience in the quality, quality systems and continuous improvement in an manufacturing environment
• Manufacturing knowledge and experience; experience in a like industry is preferred
• Ability to manage multiple tasks and set priorities appropriately
• Ability to manage systems, processes and people
• Provide leadership to the regional quality team
  
  

Additional Knowledge

• Knowledge of ISO 9000 standard and/or other related management systems such as NSF, 5S
• Knowledge of continuous improvement philosophy and processes
• Experience in change management and team building
• Certified ISO 9000 auditor
• Statistical Process Control knowledge and experience
• Working knowledge of Lean manufacturing principles
• Project Management understanding and experience
• Knowledge of Kepner Tregoe - Problem Solving and Decision-Making process or related root cause analysis methods
• Knowledge of manufacturing
  
  

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