Area Quality Manager

The Area Quality Assurance Manager is responsible for leading the Area’s interests in developing and executing a long-term Quality Assurance Strategy with a strong emphasis on continuous improvement and customer focus. Taking the lead in regard to driving preventative actions and the resolution of nonconformances. This position is also directly responsible for managing the of the on-site quality staff within the Operational Area. The Area Quality Assurance Manager is a key member of the Area Operations Team.

Responsibilities:

• Leading the facilities’ interests in developing and executing a long-term Quality Assurance strategy with a strong emphasis on continuous improvement and customer focus;
• Being well connected to all of the operational and business processes, understanding of these processes and how they relate to customer requirements(internal/external)
• Support the Area efforts in regard to Quality and Continuous Improvement
• Take the lead on driving preventive actions and the resolution of non-conformances
• Ensure appropriate personnel are aware of nonconforming situations or adverse trends and work with other team members to ensure resolution
• Build relationships within and outside of the operation; including but not limited Management, the hourly workforce, Sales, Corporate Quality Assurance, Corporate Engineering, Supply Chain and Customers, with an important focus on information exchange and goal alignment;
• Direct the operation’s quality assurance system (ISO) as a means to ensure continuous improvement
• Focus on both internal and external customer requirements, through the Internal Customer Awareness Program
• Facilitate continuous improvement efforts to ensure process improvement and customer satisfaction;
• Provide training, coaching, mentoring and guidance with regards to quality related subjects and to quality personnel
• Apply analytical thinking skills not only while providing solutions to problems or situations; but also in a means of providing insight into preventive actions to avoid occurrences of non-conformances
• Perform as an active member and in the Area Operations management team and play a key role in the area’s management review process
• Support quality efforts in both supplier management and customer awareness as it related to the operational area
• Act as an internal auditor to within quality audit program
• Oversee quality data collection into SAP and perform trend analysis on quality information and track Quality KPIs
• Oversee the laboratories and managing the laboratory supervisors
• Oversee Quality System programs for four of Carmeuse’s facilities
• Drive change by being a change management agent and working within the Management Review process
• Promote continuous improvement culture and cross functional teams
• Oversee ISO 9000 Certification

Basic Requirements:

• Bachelor of Science or related degree
• Industry related experience is preferred
• 5 years’ experience of progressive management experience in the quality, quality systems and continuous improvement in an manufacturing environment
• Manufacturing knowledge and experience; experience in a like industry is preferred
• Ability to manage multiple tasks and set priorities appropriately
• Ability to manage systems, processes and people
• Provide leadership to the regional quality team

Additional Knowledge:

• Knowledge of ISO 9000 standard and/or other related management systems such as NSF, 5S
• Knowledge of continuous improvement philosophy and processes
• Experience in change management and team building
• Certified ISO 9000 auditor
• Statistical Process Control knowledge and experience
• Working knowledge of Lean manufacturing principles
• Project Management understanding and experience
• Knowledge of Kepner Tregoe - Problem Solving and Decision-Making process or related root cause analysis methods
• Knowledge of manufacturing

Benefits & Compensation Package Includes:

• Competitive Salary as well as an annual bonus plan
• Paid holidays and vacation time
• Group medical/pharmacy insurance options with company funded health care spending accounts
• Dental & Vision insurance
• A 401k account with company matching contribution
• A robust Wellness program with financial rewards
• Company-paid life insurance and short-term and long-term disability insurance
• Options to purchase additional life insurance (employee, spouse, and child) and additional employee long-term disability insurance
• Employee Assistance Program (EAP)
• Tuition benefits including professional certifications
• Employee referral program