Facilities Operations Director

About the Position:

As a key member of the Allied Resources Technical Consultants team, we are seeking an experienced Director of Facilities Operations to join our Newport, RI location. This role offers an excellent compensation and benefits package including medical, dental, vision, 401k with a company match, discount programs, and more.

Job Responsibilities:

• Achieve optimized occupancy through effective marketing strategies and resident retention initiatives.
• E nsure compliance with company policies, procedures, and legal regulations, maintaining alignment with corporate standards.
• Oversee leasing, prospect management, and maintenance operations to enhance resident satisfaction and property efficiency.
• Ensure accurate financial and operational data entry in Yardi to support informed decision-making.
• Collaborate with Facility Management to resolve maintenance issues, identify recurring problems, and implement preventative solutions.
• Meet operational and maintenance metrics by consistently achieving key performance indicators (KPIs).
• Foster a WeCare Culture by hiring, training, and retaining top talent to enhance engagement and performance.
• Mentor and develop team members by setting priorities, providing feedback, and driving continuous improvement.
• B uild strong relationships with stakeholders, including Installation Commands and Housing Partners, to drive property success.
• Act on stakeholder feedback by identifying improvements to enhance efficiency and resident satisfaction.
• Manage financial aspects, including budgets, reporting, and expenditure monitoring, to meet financial targets.
• Oversee payables, receivables, and assist Project Development with financial reporting and data collection.

Qualifications:

• High School Diploma or equivalent required.
• Associate's or Bachelor's degree is preferred.
• Minimum of 10 years' experience in property management or hospitality industry.
• Minimum of 7 years' of general people management.