Insurance Verification Seasonal Assistant

We are seeking motivated and detail-oriented seasonal employees to join our team for the summer. As a Verification Specialist, you will be responsible for performing outbound calls to insurance agents and regional offices, as well as utilizing various electronic means such as websites, to verify loan collateral coverage. This role involves working with both vehicle and mortgage outbound calls as well as assisting in our mailroom as needed.

Interested applicants must be able to work at least 20 hours a week May – Aug of 2025. This position is located in our Dakota Dunes, South Dakota office.

Verifications (50%):

• Perform outbound calls to insurance agents and regional offices or utilize various electronic means such as websites for verification of loan collateral coverage.
• Handle vehicle and mortgage outbound calls.
  
  

Research (20%):

• Read and understand insurance documents for both auto and mortgage loans.
• Analyze loan history to perform the correct tasks needed for each loan while following lender particulars.
  
  

Verify and Memo (10%):

• Accurately verify the correct questions with insurance agents and regional offices.
• Document thoroughly in the loan history for lenders to understand clearly.
  
  

Accounts per Hour (10%):

• Meet the department goal of 10 accounts per hour by performing website verifications and phone calls to insurance agents.
• Multitask to assist the department in meeting our SLA’s of 95% in 7 days completed.
  
  

Quality (10%):

• Consistently obtain 90% or higher on all quality audits by understanding and reviewing procedure manuals.
• Identify, document, and report any learning opportunities to higher management.
  
  

Qualifications (Education, Experience, Certifications & KSA)

• Clear, concise, and effective oral communication skills; ability to accurately compose written materials as required by the position.
• Handle confidential information responsibly.
• Ability to convey thoughts in a focused and concrete manner.
• Identify, analyze, and resolve problems; adaptable to change and capable of making independent decisions.
• Strong organizational and workflow skills; ability to self-prioritize and meet service level expectations.
• Ability to multitask to maximize efficiency and follow through to completion.
• Data entry and keyboard knowledge.
• Work independently and within a team environment to complete work assignments and meet department goals.
• Professional interaction with employees, peers, and customers; ability to receive and provide feedback respectfully.
• Present ideas and input to assist in workflow improvements.
• Remain composed and effective under pressure.
  
  

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with a job.

We offer our employees a robust compensation package! Our comprehensive benefits include: medical, dental and vision insurance coverage; 100% company-paid life and disability coverage, 401k options with company match, three weeks PTO by the end of the first year and much more. Allied proudly promotes from within as part of a strong commitment to providing career growth opportunities for employees of all levels. Our diverse business portfolio allows employees broad career options with the advantage of staying with the same organization.

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

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