What are the responsibilities and job description for the Client Retention Specialist position at Allied Universal?
Client Retention Specialist
Job Locations US-NC-Charlotte | US-AL-Birmingham | US-GA-Atlanta | US-SC-Charleston | US-NC-Raleigh | US-VA-Reston
Requisition ID
2025-1342246
Category (Portal Searching)
Administrative
Business Unit
Overview
Allied Universal, North America's leading security and facility services company, provides rewarding careers that give you a sense of purpose. While working in a dynamic, diverse and inclusive workplace, you will be part of a team that fuels a culture that will reflect in our communities and customers we serve. We offer medical, dental and vision coverage, life insurance, retirement plan, employee assistance programs, company discounts, perks and more for most full-time positions!
Job Description
Allied Universal is hiring a Client Retention Specialist. The Client Retention Specialist, is a critical member of the regional business sales and operations team reporting directly to the Regional President. The Client Retention Specialist will lead the Client Retention Planning Process, coordinating with internal operations team members as well as with the Proposal Support team, Pricing Specialists, and the Legal Services Group to ensure the retention opportunities are calendared and that all associated tasks (including responding to Requests for Proposal) - stay on track. The Client Retention Specialist's goal is to optimize customer retention ratings and profit margins.
This is a remote position with a requirement that the candidate chosen for the position must have residency in one of the following 6 states : Virginia, North Carolina, South Carolina, Georgia, Alabama, or Mississippi.
The ideal candidate must have the following :
A minimum of one (1) year of experience in proposal writing and / or bid experience
- Expert-level skills in Microsoft Excel and PowerPoint
- Outstanding oral and written communication skills
- Ability to lead and hold other leaders accountable
- Having experience in the security industry is a plus!
RESPONSIBILITIES :
QUALIFICATIONS :
PREFERRED QUALIFICATIONS :
BENEFITS :
LI-EC1
Closing
Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race / ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship / association with a protected veteran, or any other basis or characteristic protected by law. For more information : www.aus.com
If you have any questions regarding Equal Employment Opportunity, Affirmative Action, Diversity and Inclusion, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and / or employment process, please contact our local Human Resources department. To find an office near you, please visit : www.aus.com / offices .
Requisition ID
2025-1342246
