Demo

Director of Quality Assurance

Allies, Inc.
Monmouth, NJ Full Time
POSTED ON 1/30/2025
AVAILABLE BEFORE 3/29/2025

Are you ready to take the next step in your career? Do want a job that will totally change your outlook on life? Do you love to connect with other people? Are you looking for a career that provides you with a sense of fulfillment and satisfaction? Would you like to go home at the end of every day knowing that you provided someone with the support they needed to live their best life?....Join Allies as a Director of Quality Assurance !

JOB LOCATION: Travels to program locations throughout Monmouth County (New Jersey) and to the administration building in Mercer County, NJ. Regional scope subject to change based on personnel.
POSITION TYPE: Full-Time
JOB CATEGORY: Health/Non-Profit/Service
JOB SHIFT: Varies

# OF POSITIONS: 1


About Us:

Since 1999, Allies has been enriching the lives of people with special needs by promoting their greater independence with dignity, respect and understanding.

Purpose:

The purpose of the Quality Assurance Director is to ensure that the delivery of services provided by Allies, Inc. are continuously monitored, provided in a manner directly related to the mission, culture and expectations of the organization and to provide technical assistance to all assigned community-based programs. The position is charged with ensuring that individual service plans, life safety, and all policies and procedures are being met. The Quality Assurance Director assists in the development and training of the site managers, and assists quality assurance department in its ongoing mission of ensuring continuous training and quality assurance for all programs within the organization. The Quality Assurance Director will address any findings regarding the health, safety and/or welfare of the above mentioned individuals in cooperation with Allies, Inc. site managers, executive directors, administrative staff and external case management. The Quality Assurance Director will adhere to the most recent revisions of Allies, Inc., State of NJ and Federal policies and procedures relevant to community-based services.

Responsibilites Include:

  • A 40 hour salaried, unlimited flexible schedule.
  • Facilitating adherence to policies and procedures for community-based services.
  • Assisting the Agency Quality Assurance Department in updating policies and procedures when necessary.
  • Completing reviews of community-based programs:
    • Once every 60 days for programs with an 85% or higher score.
    • Once every 30 days for programs scoring lower than 85%
  • Turning in reviews that are written clearly and objectively.
  • Training new site managers in policies, procedures and the quality assurance process.
  • Assisting site managers in performing corrective actions.
  • Reporting any instances of suspected abuse, neglect or exploitation.
  • Notifying the Agency clinical department when clinical findings are identified.
  • Reporting significant findings and concerns to the Executive Director and Direct Supervisor.
  • Participating in Individual Service Plan (ISP) meetings.
  • Reviewing ISPs, Person-Centered Planning Tools (PCPTs), and Service Detail Reports (SDRs) to ensure accuracy and providing feedback to support coordinators when changes are necessary.
  • Entering service plan data into the Agency Electronic Health Record system.
  • Completing monthly Level 1 Medicaid Audits of data in the Electronic Health Record System.
  • Completing all training relevant to the position.
  • Driving personal vehicle and maintaining adequate insurance coverage.
  • May be called on to fill open shifts in residential program(s)
  • Attending meetings, planning sessions, presentations and conferences as assigned; after normal business hours availability a must.
Other duties as assigned.
Requirements:
  • Bachelor's Degree in a Human Service discipline or equivalent
  • One Year experience serving people with intellectual/developmental disabilities. Five Years' experience in serving people with intellectual/developmental disabilities will be considered in lieu of Bachelor's Degree
  • The ability to communicate clearly and objectively verbally and in writing
  • Ability to physically assist and/or transfer up to at least 50 lbs.
  • Valid unrestricted driver license with good driving record
  • Proof of valid auto insurance coverage
  • The ability to sit, bend, squat, reach, and stand for several hours at a time
  • Proficiency in Computer applications such as Microsoft Office and Database applications
Competencies:
T he position also requires the full use of good judgment and common sense during daily affairs. Professional communication and appropriate language, whether written or oral, is essential in everyday activities. This communication may be with any person involved in the life of the individuals living in the home. Ingenuity and creativity must be utilized when determining the best training methods, assistance and supports for an individual.

Allies, Inc. is an equal opportunity employer.

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