What are the responsibilities and job description for the Revenue Cycle Improvement Consultant position at Allina Health Systems?
Number of Job Openings Available:
1
Date Posted:
February 20, 2023
Department:
16001174 Revenue Cycle Management Business Partners
Shift:
Day (United States of America)
Shift Length:
Hours Per Week:
40
Union Contract:
Non-Union
Weekend Rotation:
None
Job Summary:
Serves as an internal consultant to identify, plan, lead, and implement revenue cycle improvement opportunities for Allina Health. The Consultant works closely with Revenue Cycle Management, Finance, Information Technology, Clinical Operations, and other leaders to advance operational efficiency and revenue cycle improvement.
Key Position Details:
Job Description:
Principle Responsibilities
• People, Process, and Technology Improvement.
• Evaluates complex data to identify and develop recommendations for governance committee review and prioritization aimed at increasing revenues, decreasing costs, accelerating cash flow, and improving operational workflow efficiencies.
• Researches and identifies emerging technologies, such as Robotic Process Automation (RPA) and machine learning aimed at improving revenue cycle performance.
• Consults with the leadership to present findings to various governance committees.
• Identifies, plans, leads, and implements revenue cycle improvement opportunities. Key Performance Indicators (KPI) Review.
• Reviews and interprets KPIs and blend industry insights and thought leadership to guide discussions on revenue cycle opportunities.
• Consults with customers and junior revenue cycle business partner (RCBP) team members to research root cause and identify appropriate next steps Escalation, Mentorship, and Program Management.
• Partners with junior RCBP team members to understand people, process, and technology barriers and build appropriate mitigation strategy.
• Serves as a mentor and coach to other RCBP team members to develop their skills and abilities.
• Assists in the coordination and distribution of work assignments and priorities.
• Other duties as assigned. Job Requirements
• Bachelor's degree in accounting, finance, economics, business, healthcare administration, or related field required
• 7 years experience with patient accounting systems, health care operations, or process improvement required and
• 2 to 5 years prior consulting experience preferred
• Certified Project Management Professional - Project Management Institute (PMI) preferred both Project Management Professional (PMP) or Certified Associated in Project Management (CAPM) acceptable
• Certification/proficiency with electronic health record (EHR) systems, such as Epic, Cerner, Allscripts, CPSI, MEDITECH, or NextGen preferred and
• LEAN or Six Sigma certification (Green Belt, Black Belt, etc.) preferred Leadership Capabilities
• See the Big Picture: Know where we are going as an organization. Use sound judgement and critical thinking to make good decisions that support our mission.
• I know where Allina is going and how my role fits into this picture
• I capture important lessons and share them to foster innovation
• I am good at anticipating the implications of my decisions
• I understand and apply the disciplines of continuous improvement
•
• Inspire Greatness: Inspire others by connecting their purpose to the broader mission. Lead others through change and celebrate success.
• I help my team connect to the broader mission
• I see and fulfill my role in motivating the team around me
• I celebrate success and help my partners see what is possible with change
• I call out and address unexpected roadblocks or problems
•
• Foster Learning and Growth: Role model growth, ongoing development and self-care. Empower, coach and encourage others to be at their best selves.
• I role-model self-care and ongoing development
• I share my knowledge and coach others to foster growth and success
• I demonstrate enthusiasm for learning
• I candidly advocate for the resources I need
• I support my colleagues in their development and growth
•
• Deliver Excellence: Set and align clear goals, measure results, and continually improve safety, quality, experience, and innovation.
• I take ownership of outcomes and fulfillment of goals
• I facilitate adjustments to assure positive results
• I work with a sense of urgency, concern and determination
• I use well-grounded approaches to create sustainable solutions repeatedly
• I engage and foster improvements to impact safety, quality, and efficiency
•
• Succeed Together:Connect with others authentically. Recognize the value of each individual and seek diverse points of view. Collaborate to succeed together.
• I consider how decisions might impact my colleagues
• I am generous in my commitment to supporting the needs of my partners
• I respect others' opinions, praise good work and encourage all team members to be involved
• I seek common ground and work to create mutually beneficial outcomes Functional Competencies
• Analytical Thinking: Diagnoses issues using a systematic and methodical approach.
• Communication Skills: Communicates using persuasion and authority.
• Problem Solving: Arrives at a conclusion based on previous experiences and good judgment. Physical Demands Sedentary: Lifting weight Up to 10 lbs. occasionally, negligible weight frequently
• People, Process, and Technology Improvement.
• Evaluates complex data to identify and develop recommendations for governance committee review and prioritization aimed at increasing revenues, decreasing costs, accelerating cash flow, and improving operational workflow efficiencies.
• Researches and identifies emerging technologies, such as Robotic Process Automation (RPA) and machine learning aimed at improving revenue cycle performance.
• Consults with the leadership to present findings to various governance committees.
• Identifies, plans, leads, and implements revenue cycle improvement opportunities. Key Performance Indicators (KPI) Review.
• Reviews and interprets KPIs and blend industry insights and thought leadership to guide discussions on revenue cycle opportunities.
• Consults with customers and junior revenue cycle business partner (RCBP) team members to research root cause and identify appropriate next steps Escalation, Mentorship, and Program Management.
• Partners with junior RCBP team members to understand people, process, and technology barriers and build appropriate mitigation strategy.
• Serves as a mentor and coach to other RCBP team members to develop their skills and abilities.
• Assists in the coordination and distribution of work assignments and priorities.
• Other duties as assigned. Job Requirements
• Bachelor's degree in accounting, finance, economics, business, healthcare administration, or related field required
• 7 years experience with patient accounting systems, health care operations, or process improvement required and
• 2 to 5 years prior consulting experience preferred
• Certified Project Management Professional - Project Management Institute (PMI) preferred both Project Management Professional (PMP) or Certified Associated in Project Management (CAPM) acceptable
• Certification/proficiency with electronic health record (EHR) systems, such as Epic, Cerner, Allscripts, CPSI, MEDITECH, or NextGen preferred and
• LEAN or Six Sigma certification (Green Belt, Black Belt, etc.) preferred Leadership Capabilities
• See the Big Picture: Know where we are going as an organization. Use sound judgement and critical thinking to make good decisions that support our mission.
• I know where Allina is going and how my role fits into this picture
• I capture important lessons and share them to foster innovation
• I am good at anticipating the implications of my decisions
• I understand and apply the disciplines of continuous improvement
•
• Inspire Greatness: Inspire others by connecting their purpose to the broader mission. Lead others through change and celebrate success.
• I help my team connect to the broader mission
• I see and fulfill my role in motivating the team around me
• I celebrate success and help my partners see what is possible with change
• I call out and address unexpected roadblocks or problems
•
• Foster Learning and Growth: Role model growth, ongoing development and self-care. Empower, coach and encourage others to be at their best selves.
• I role-model self-care and ongoing development
• I share my knowledge and coach others to foster growth and success
• I demonstrate enthusiasm for learning
• I candidly advocate for the resources I need
• I support my colleagues in their development and growth
•
• Deliver Excellence: Set and align clear goals, measure results, and continually improve safety, quality, experience, and innovation.
• I take ownership of outcomes and fulfillment of goals
• I facilitate adjustments to assure positive results
• I work with a sense of urgency, concern and determination
• I use well-grounded approaches to create sustainable solutions repeatedly
• I engage and foster improvements to impact safety, quality, and efficiency
•
• Succeed Together:Connect with others authentically. Recognize the value of each individual and seek diverse points of view. Collaborate to succeed together.
• I consider how decisions might impact my colleagues
• I am generous in my commitment to supporting the needs of my partners
• I respect others' opinions, praise good work and encourage all team members to be involved
• I seek common ground and work to create mutually beneficial outcomes Functional Competencies
• Analytical Thinking: Diagnoses issues using a systematic and methodical approach.
• Communication Skills: Communicates using persuasion and authority.
• Problem Solving: Arrives at a conclusion based on previous experiences and good judgment. Physical Demands Sedentary: Lifting weight Up to 10 lbs. occasionally, negligible weight frequently
Recommended Skills
- Business Process Improvement
- Quality Management
- Benchmarking (Project Management)
- Team Building
- Contract Management
- Metrics
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