What are the responsibilities and job description for the ROOFING MANAGER position at AllPhase?
Company: Allphase Roofing and Restoration
Location: Columbus, Ohio
Website: https://allphaserestore.com
About Us:
Allphase Roofing and Restoration is a leading roofing and restoration company in Columbus, Ohio, dedicated to providing exceptional service and quality workmanship to our residential and commercial clients. We pride ourselves on our commitment to customer satisfaction and building lasting relationships. We are seeking a highly motivated and experienced Roofing Department Manager to lead our growing team.
Job Summary:
The Roofing Department Manager will be responsible for overseeing all aspects of our roofing department, including sales, production, and customer satisfaction. This role requires a dynamic leader with a strong understanding of roofing systems, sales processes, and project management. The ideal candidate will be a results-driven individual with excellent communication and organizational skills, capable of managing multiple projects and leading a team to success.
Responsibilities:
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Sales Management:
- Develop and implement effective sales strategies to achieve departmental sales goals.
- Train and mentor sales representatives on product knowledge, sales techniques, and customer service best practices.
- Generate and qualify leads, conduct site inspections, and prepare accurate estimates.
- Build and maintain strong relationships with customers, ensuring customer satisfaction throughout the sales process.
- Monitor sales performance and provide regular reports to senior management.
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Production Management:
- Oversee all roofing projects from start to finish, ensuring timely and efficient completion.
- Schedule and coordinate roofing crews, subcontractors, and material deliveries.
- Ensure compliance with all safety regulations and building codes.
- Manage project budgets and control costs.
- Conduct quality control inspections to ensure high standards of workmanship.
- Resolve production issues and customer complaints promptly and professionally.
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Team Leadership:
- Recruit, train, and manage roofing sales and production staff.
- Foster a positive and productive work environment.
- Conduct performance evaluations and provide ongoing feedback and coaching.
- Motivate and inspire team members to achieve departmental goals.
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Customer Service:
- Maintain high levels of customer satisfaction.
- Act as a point of contact for customer questions and concerns.
- Ensure proper documentation of customer interactions and project progress.
Qualifications:
- Minimum of 5 years of experience in the roofing industry, with a proven track record in sales and production management.
- Strong knowledge of roofing systems, materials, and installation techniques.
- Excellent sales and negotiation skills.
- Proven ability to manage multiple projects and prioritize tasks effectively.
- Strong leadership and team management skills.
- Excellent communication and interpersonal skills.
- Proficient in using CRM software and other relevant technology.
- Valid driver's license and reliable transportation.
- Ability to climb ladders and work at heights.
- Strong understanding of insurance claims process is a plus.
What We Offer:
- Competitive salary and bonus potential
- Comprehensive benefits package (medical, dental, vision, short and long term disability and life insurance.
- 401(k) with generous company match and 100% vesting
- Paid time off and holidays
- Career growth opportunities within a fast-growing company
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A supportive, values-driven work cultureWhat We Offer:Competitive salary and bonus potentialComprehensive benefits package (medical, dental, vision,short and long term disability
and life insurance.401(k)with generous company match and 100% vestingPaid time off and holidaysCareer growth opportunities within a fastgrowing companyA supportive, valuesdriven work cultureWhat We Offer:Competitive salary and bonus potentialComprehensive benefits package (medical, dental, vision,short and long term disability
and life insurance.401(k)with generous company match and 100% vestingPaid time off and holidaysCareer growth opportunities within a fastgrowing companyA supportive, valuesdriven work cultur
Allphase Roofing and Restoration is an equal opportunity employer.