What are the responsibilities and job description for the On-Site Manager position at Allsafe Self-Storage San Leandro?
On-Site Manager / Self Storage Facility in San Leandro, CA
We are a self-storage facility, seeking a positive, self-motivated individual with organizational and time management skills. Our clients are important to us and demand efficiency and promptness; thus, attention to detail and excellent customer service skills are a must.
Job description: Seeking full time on-site manager to oversee facility operations and office staff. Manager will run multiple facets of day-to-day operations including sales, customer service, facility upkeep, and security.
Job responsibilities include but are not limited to:
- Living in the onsite provided apartment
- Daily Invoices and reports
- Managing billing and account collection
- Balancing daily receipts and cash drawer
- Collection Calls and Emails
- Assisting with managing lien procedures and quarterly auctions
- Clerical work such as filing and data entry
- Answering phones and responding to emails
- Selling Retail
- Marketing, promotion, and sales of self-storage service
- Assisting in maintaining property appearance and cleanliness
- Security of the perimeter
- Patrolling the property throughout the day
- General cleaning and maintaining facility appearance
Successful candidates will possess:
- Excellent customer service/sales skills
- Difficult customer deescalation skills
- Prior administrative and or customer service experience
- Strong verbal and written interpersonal communication skills
- Ability to succeed in an independent work environment
- Major ability to multi-task in a dynamic environment
- Experience in the self-storage industry a plus but not required
- Employment background with verifiable references
- Valid California Driver's License
- Clean background (background check to be conducted prior to employment)
Hours: 40 hours per week
Compensation: $20.00-$22.00, DOE
This is an hourly position.
To apply: Please submit a resume and a list of 2 references.
Job Type: Full-time
Pay: $20.00 - $22.00 per hour
Expected hours: 36 – 40 per week
Benefits:
- Health insurance
- Paid time off
Experience level:
- 5 years
Schedule:
- 8 hour shift
- Day shift
- Every weekend
- Monday to Friday
Experience:
- Customer service: 5 years (Required)
- Data entry: 5 years (Preferred)
- Property management: 5 years (Required)
- Document management: 3 years (Required)
License/Certification:
- Driver's License (Required)
Ability to Relocate:
- San Leandro, CA: Relocate before starting work (Required)
Work Location: In person