Amusement Business Unit Manager

Allstar Systems has expanded and is looking for the right person to manage our amusement business unit. We have digital jukeboxes, electronic dart boards, skill based video games, air hockey tables, and a variety of crane claw machines and other exciting products.

Allstar Systems is looking for upbeat and motivated person to join our rapidly growing team. We are looking for someone with a positive attitude who enjoys meeting people and working with bar and restaurant owners. Must have a willingness to learn and demonstrate strong communication skills. This person would work closely with the Service Manager and Sales Manager, but would report directly to the General Manager of the company and be responsible for taking great care of all of our amusement customers.

Allstar Systems

Amusements Business Manager

About the Business Unit Manager role

This individual contributor role is responsible for the day-to-day operations of the Amusement business. You will be responsible for implementing strategic plans, setting goals and ensuring the unit meets its objectives.

Role Purpose

The purpose of a Business Unit Manager is to plan, lead, and coordinate the operations of the Amusement business unit. The Business Unit Manager is responsible for ensuring that the unit meets its goals, objectives, and financial targets. They oversee the unit and develop strategies to increase the unit's efficiency, profitability, and customer satisfaction. The Business Unit Manager is also responsible for developing and implementing policies and procedures and coordinating with other departments.

The Business Unit Manager will oversee the day-to-day operations of the unit, ensuring that customer service standards are met. They will ensure that the unit meets its goals and objectives while also managing the risks associated with the operations.

Business Unit Manager Duties

• Act as primary contact directly with customers, ensuring high levels of customer satisfaction
• Plan, lead and coordinate the operations of the Amusements business unit
• Develop strategies and plans to meet organizational goals
• Establish and implement procedures and work systems including route planning
• Monitor performance of unit
• Analyze and interpret data to inform decision making

Business Unit Manager Skills

• Leadership
• Strategic Planning
• Organizational Development
• Budgeting
• Problem Solving
• Communication

Business Unit Manager Requirements

• Ability to handle all aspects of customer satisfaction
• Good written and verbal communication skills
• Strong problem-solving and decision-making abilities
• Ability to work with others inside the Allstar business
• Valid driver’s license
• Ability to handle cash collections

Personal Traits

• Strong leadership skills
• Excellent communication and interpersonal skills
• Organizational and problem-solving skills
• Ability to manage multiple projects simultaneously
• Ability to think strategically
• Demonstrated time management skills

Most of your time will be spent within a 1.5 Hour radius of South Glens Falls NY.

This position has a semi-flexible work schedule, and we are happy to adjust days and hours to accommodate the perfect fit for the right person. Historically this role is best performed Tue, Wed, Thur and Fri with 10 hours days, but is semi-flexible.

You would be provided training, a company vehicle, and all the tools and support you would need to do a great job.

The ideal candidate can demonstrate:

• Strong communications skills by phone, email and in written documents
• Ability to listen to customer concerns and work toward a solution
• Well organized and detail oriented
• Ability to enter and maintain accurate customer information within our CRM database
• Desire to work in a strong team environment
• Can do, will try attitude at all times

We offer a sincere, hard-working individual a genuine career opportunity in a growing, exciting industry. Allstar offers an excellent compensation package including profit sharing and a benefits bundle.

We will be interviewing immediately, with the goal of on-boarding as soon as we find the right person. This is a good job in an exciting industry with excellent potential for personal and professional growth.

If you are that person, we would like to hear from you!

Job Type: Full-time

Pay: $20.00 - $25.00 per hour

Expected hours: 40 per week

Benefits:

• Flexible schedule
• Flexible spending account
• Health insurance
• Paid time off

Schedule:

• 10 hour shift
• Day shift
• Monday to Friday

Supplemental Pay:

• Bonus opportunities
• Commission pay

Experience:

• Customer service: 3 years (Preferred)

License/Certification:

• Driver's License (Required)

Work Location: In person

Salary : $20 - $25