What are the responsibilities and job description for the Licensed Sales Professional - Customer Service/Inside Sales position at Allstate Insurance Agency - John Scalise?
Job Description
Job Description
Benefits :About Us
At the Milton-Scalise Allstate Agency, we are dedicated to providing peace of mind to our customers by protecting what matters most. As a leader in the insurance industry, we pride ourselves on offering exceptional service and building lasting relationships with our clients.
Join our team of passionate professionals and make a difference by helping individuals and families safeguard their futures. If youre motivated, goal-oriented, and thrive in a collaborative environment, wed love to hear from you!
The Role
As a Licensed Sales Professional - Inside Sales, youll be the trusted advisor our customers rely on for their insurance needs. Working in our office, you will :
Deliver exceptional customer service by engaging with customers to ensure their policies are accurate and meet their needs.
Welcome new customers to our agency with enthusiasm and care, ensuring their transition is seamless and they feel valued from the start.
Proactively cross-sell additional policies to maximize coverage and enhance customer satisfaction.
Conduct comprehensive insurance reviews to help customers understand their options and make informed decisions.
Perform check-ins with customers during renewals to ensure their policies still align with their needs and provide guidance on adjustments or updates.
Proactively address and prevent unintended policy cancellations, ensuring customers feel supported and valued.
This office-based role offers a collaborative environment where youll work closely with a dynamic team to achieve shared goals. Bilingual candidates (Spanish preferred) are encouraged to apply, as we serve a diverse customer base.
What Youll Bring
Were looking for a candidate who :
Holds an active insurance license (property and casualty required; life and health preferred).
Has experience in sales and / or customer service.
Possesses excellent communication and interpersonal skills and are able to effectively communicate with a diverse customer base. Being bilingual and able to speak Spanish is preferred.
Thrives on meeting goals and delivering outstanding results.
Is organized, detail-oriented, and proactive in problem-solving.
What We Offer
At the Milton-Scalise Agency, we value our team and offer :
Competitive base salary with performance-based bonuses and incentives.
Comprehensive health, dental, vision and life insurance.
401K
Paid time off and holidays to recharge and relax.
Ongoing training and professional development to help you succeed.
A supportive team environment that celebrates success and encourages growth.