What are the responsibilities and job description for the Vocational Case Manager position at Allsup's?
About Allsup, LLCAllsup LLC is a people-centered organization with a team of hundreds who are dedicated to helping people with disabilities lead lives that are as financially secure and healthy as possible. We enjoy working together to make a difference, get the job done, and find solutions for our customers.You will enjoy a collaborative workplace, with rewarding results where your opinion matters. We have a great benefits package and paid time off program, with casual dress and a comfortable work environment. Many positions have no weekends, or minimal weekend work. You'll have a predictable work schedule, the potential to work from home, and enjoy an employee-centered work life and have fun. Even better, you can develop your own knowledge and professional skills through a self-driven personal improvement approach to professional development. Our business takes complex federal programs and makes them easier for people to navigate-including SSDI, veteran's disability, return to work and Medicare. Drive your expertise and advancement with the support of your supervisor and our organization.About the roleThe Vocational Case Manager serves as the primary point of contact for the unemployed beneficiaries as it relates to Allsup Employment Services Return to Work program. The Case Manager is responsible for building a positive relationship with the unemployed beneficiary. The Case Manager provides customized job placement solutions to the unemployed beneficiaries using established career-counseling techniques and technical knowledge, based on the beneficiaries' established skills, education and past work experience by thoroughly reviewing claim information and assisting beneficiaries to return to gainful employment, and financial self-sufficiency.What you'll do
- Will manage an active vocational caseload working with individuals with a disability through the Ticket to Work Program
- Provide job search assistance to beneficiaries including sending job leads, job boards, resume reviewing and / or writing, career exploration, job interviewing practice, discussing return to work barriers and resources
- Handle inbound and outbound calls to beneficiaries, supplementing with emails and texts to build rapport, support continued employment, and redirect conversations as needed and appropriate.
- Provides on-going education to the beneficiary about the Social Security Administration Ticket-to-Work program, and encourages on-going participation including paystub submission at tie of return to work
- Verifying the beneficiary's employment goal is appropriate and achievable
- Support and coach the beneficiary while applying for jobs, and job retention
- Assist beneficiaries in scheduling job interviews and schedule follow-up calls with beneficiaries to assess interview result
- Complete Social Security forms as required
- Conduct conference calls with beneficiaries and social security
- Assist employed beneficiaries with workplace accommodations / disclosure or assistance finding new employment
- Other duties as assignedQualifications
- Master's and or Bachelor's degree preferred or commensurate work experience
- Two (2) or more years' experience in case management, job placement, vocational rehabilitation preferred
- Short-term disability or experience working with disabled individuals a plus
- Employment specialist / job coach experience a plus
- Ability to learn, retain and apply information
- Ability to work in a fast-paced work environment and handle high volume of inbound and outbound phone calls
- Customer service and collaboration skills
- Bi-Lingual (Spanish) skills encouragedBenefitsHealth, Dental, and Vision Insurance401(K) MatchingShort-Term and Long-Term Disability InsuranceLife InsurancePaid Time OffPaid HolidaysFlexible Spending and Health Savings AccountTuition ReimbursementPet InsuranceEmployee Assistance ProgramDISCLAIMERTasks, duties, and responsibilities as listed in the job description are not exhaustive. The company may assign other tasks, duties and responsibilities with no prior notice.Allsup is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. The pay range for this role is : 40,000 - 65,000 USD per year (Remote)
Salary : $40,000 - $65,000