What are the responsibilities and job description for the Part-time Administrative Assistant position at Ally Home Care?
Part-Time Administrative Assistant - Job Description
As an Administrative Assistant, you will be responsible for supporting the Agency Teams. You will be a part of the Branch Management Team responsible for managing Day-To-Day Operations, Marketing & Growth.
Skills Required
Character: Independent Problem Solving, Clear Verbal and Written Communication, Emotional Maturity and Stability, Maintain Judgment Free Team, Comfort with Accountability, and Integrity.
Knowledge and Experience: General Math, Data Entry, Administrative Writing, Research and Reporting, Organizational and Process Design, and Clinical Compliance.
Computer Skills: Intermediate level computer skills
What We Offer:
- Work atmosphere that encourages teamwork, integrity and excellence
- Training, tools and support for employee development
- Trajectory of personal & professional growth
Responsibilities
- Greet visitors in a professional manner
- Answer all calls, take and deliver messages for agency team
- Use appropriate platforms to communicate effectively with Office Staff & Regional Staff
- Ensure employee data entry into company software system is updated daily
- Ensure client data entry into company software system is updated daily
- Create and maintain organized physical and electronic files
- Ensure security by following procedures with privacy protocoles
- Document and create journal entries as needed on client and employee profiles
- Assist agency team with scheduling as needed
- Assist with annual staff meeting
- Assist with client & employee Initiatives
- Follow Ally Home Care payroll process & deadlines assisting as needed
- Identify, verify & correct clients visits on a daily basis
- Conduct daily Hero Bonus review & adjust as needed
- Ensure client visits are synced weekly
- Ensure clear communication is provided along with any additional information that is needed to the payroll department
- Support the branch and agency team members engaged in client & employee support duties
- Support all marketing initiatives external & internal
- Assist Agency Director in managing office with daily tasks and miscellaneous projects
- Mail distribution and miscellaneous activities
- Contributes to team effort by accomplishing other tasks as assigned
- Assist with employee matching to ensure adequate staffing
- Manage, drive and maintains customer service policy & procedures
Qualifications:
- Education: High School Diploma or Equivalent
Work History / Experience:
- 1-3 Years of administrative or customer service experience. Home Health or Healthcare preferred
Work Location:
- Greensboro, NC
Work Remotely:
- No - In Person: Tuesdays, Wednesdays and Fridays
Schedule:
- From 8:30am to 4:00pm
Compensation:
- $15 per Hour
Supplemental Pay:
- Client Admission Bonus Program
Measure of Success:
- Consistent dependable presence in Agency Office
- Satisfactory resolution of all visitors request
- Customer Service
- Follows instructions and performs provided by office staff (requesting clarification when needed) and learns how to run a healthcare office (asking questions as needed)
- Follows Payroll Guidelines set by Ally Home Care
- Client & Employee Retention
- Client & Employee Initiatives
Job Type: Part-time
Pay: $15.00 per hour
Expected hours: 20 – 25 per week
Schedule:
- Day shift
- Monday to Friday
- No nights
- No weekends
Language:
- English (Required)
Ability to Commute:
- Greensboro, NC 27405 (Required)
Work Location: In person
Salary : $15