What are the responsibilities and job description for the Senior Salesforce Business Analyst position at Ally?
General information
Ref # 19115
Remote? No
Ally and Your Career
Ally Financial only succeeds when its people do - and that’s more than some cliché people put on job postings. We live this stuff! We see our people as, well, people - with interests, families, friends, dreams, and causes that are all important to them. Our focus is on the health and safety of our teammates as well as work-life balance and diversity and inclusion. From generous benefits to a variety of employee resource groups, we strive to build paths that encourage employees to stretch themselves professionally. We want to help you grow, develop, and learn new things. You’re constantly evolving, so shouldn’t your opportunities be, too?
The Opportunity
Primary responsibility of this role is to support the Ally Insurance organization with various strategic technology system initiatives, as well as channel strategies and efficiencies using Salesforce.com. Core job functions include collaborating with various business partners / sales to gather requirements and implement sales processes in Salesforce.com Lightning, DocuSign, or other applicable systems. Employee will also analyze the efficiency current dealer data this including accounts, dealer enrollment, approvals processes, pre-enrollment activities, events and develop easy to use tools to support our matrix partners. Deliver training material both for dealer enrollment and ongoing, focused on common questions and new business applications.
The ideal candidate must have Business Analyst experience with the ability to acquire a high technical aptitude in Salesforce.com administration and configuration and must be able to lead projects from start to finish using agile project management methodologies. He / She must exhibit strong leadership behaviors, have excellent requirement gathering techniques, must be an innovative and strategic thinker and creative problem solver. Ideal candidate must be passionate about delivering accurate results.
Candidate must reside in the Greater Metro Detroit or surrounding area - flexibility available to work from home 2-3 days / week with reporting to Detroit office the remaining weekdays.
The Work Itself
Service the sales organization to support business objectives
- Document requirements, define scope and objectives and formulate solutions to deliver business strategies to key dates
- Works closely with business leaders and provides insight for the development of new strategies, sales processes and automation using Salesforce.com
- Leads and executes independently on enterprise projects using agile project management methodologies
- Communicates with matrix partners and stakeholders to communicate findings and raise high risk issues to management
- Ensures data validity, accuracy of deliverables while adhering to compliance policies and procedures
- Provides technical and analytical mentorship to the team members working closely with IT and offshore development teams
The Skills You Bring
LI-Hybrid #DFS
How We'll Have Your Back
Ally's compensation program offers market-competitive base pay and pay-for-performance incentives (bonuses) based on achieving personal and company goals. But Ally’s total compensation - or total rewards - extends beyond your paycheck and is designed to support and enrich your personal and professional life, including :
Time Away : competitive holiday and flexible paid-time-off, including time off for volunteering and voting.
Who We Are :
Ally Financial is a customer-centric, leading digital financial services company with passionate customer service and innovative financial solutions. We are relentlessly focused on "Doing it Right" and being a trusted financial-services provider to our consumer, commercial, and corporate customers. For more information, visit www.ally.com.
Ally is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity or expression, pregnancy status, marital status, military or veteran status, genetic disposition or any other reason protected by law.
Where permitted by applicable law, must have received or be willing to receive the COVID-19 vaccine by date of hire to be considered, if not currently employed by Ally.
We are committed to working with and providing reasonable accommodation to applicants with physical or mental disabilities. For accommodation requests, email us at work@ally.com. Ally will not discriminate against any qualified individual who is capable of performing the essential functions of the job with or without reasonable accommodation.
Base Pay Range :
An individual's position in the range is determined by the scope and responsibilities of the role, work experience, education, certification(s), training, and additional qualifications. We review internal pay, the competitive market, and business environment prior to extending an offer.
Emerging : 70000
Experienced : 95000
Expert : 120000
Incentive Compensation : This position is eligible to participate in our annual incentive plan
