What are the responsibilities and job description for the Front Desk Associate position at Allyson Group?
Join our team at the TownePlace Suites by Marriott in Venice, FL 34292!
We are looking for full-time Front Desk Associates to deliver exceptional guest service. Outstanding customer service skills and a positive personality are a must! The ability to multi-task and problem-solve are essential qualities of a successful candidate.
Responsibilities:
- Checking guests in and out with a positive attitude and a smile.
- Making reservations through the property management system.
- Running daily reports.
- Assisting guests with all requests.
- Resolving guest issues.
- Welcome and acknowledge all guests according to company standards.
- Anticipate and address all guests' needs.
- Thank guests with genuine appreciation.
- Look for opportunities to maximize revenue and occupancy.
- Perform other reasonable job duties as requested by supervisors.
- Comply with Quality Assurance expectations and standards.
- Ensure uniform & personal appearance are clean and professional.
Qualifications:
- Fosse experience is a plus
- Stand and walk for an extended period or for an entire work shift
- Move, lift, and carry objects weighing less than or equal to 10 pounds without assistance
- Capable on solving problems in a timely manner
- Speak clearly and professionally with others, answering calls
- Must be well organized and able to multitask efficiently
- Must have good computer skills
- Must be flexible and able to work weekends and holidays
- Experience preferred but not required
Compensation & Benefits:
- Up to $15.00 per hour, depending on experience.
- Health, Vision, Dental, Life Insurance, Short-Term Disability and More
- 401(k) Plan
- Paid Vacation
- Full-time (30 hours) or Part-Time schedules available. Schedule may vary.
Apply in-person or online. No phone calls please.
Salary : $15
