What are the responsibilities and job description for the Heavy Duty Service Writer position at Alma Tire Companies?
HEAVY DUTY SERVICE WRITER
ARE YOU LOOKING FOR A COMPANY THAT WILL HELP YOU GROW YOUR CAREER, TREAT YOU WITH RESPECT, AND PROVIDE YOU WITH THE OPPORTUNITY TO DO WORK THAT TRULY MATTERS? ATS FLEET SERVICE: SAGINAW MAY BE THE PERFECT PLACE FOR YOU!
ATS FLEET SERVICE is growing and looking for individuals that want to come to work and make a positive impact on their team and the clients they serve. We have built our reputation on having the fastest fleet, most knowledgeable staff, and first-rate customer service.
HEAVY DUTY SERVICE WRITER is a role that requires a very in-depth understanding of the mechanical workings of a heavy truck and its components. The ideal candidate will understand the construction of the vehicle, be able to explain the repairs needed, and identify the parts necessary to repair the diagnosed issue. We are looking for a critical thinker, someone that can find a solution in the face of adversity. This role is vital to the success of our shop and its technicians, you are the catalyst between the technician and the customer. It is vital to have the initiative to get updates from the technicians, consistently update the schedule, and most importantly update the customer as often as needed. Time management is also very important in this role, your considerate thought will ensure that customers get their fleet back on the road as soon as possible.
WHAT WE ARE OFFERING:
- Excellent pay with extensive benefits
- Paid time-off and vacation plans
- 401(k) with 4% company match
- Comprehensive health insurance plans that start within first 30 days
- Employee discounts
- Performance based raises
- A positive and productive work environment
- Company provided uniforms
- Company sponsored events for the whole family
- Employee Referral Program
- Company provided life insurance
WHAT WE NEED FROM YOU:
- Integrity, reliability, and a positive attitude
- Ability to handle a fast-paced environment with courage, candor, and integrity
- Eagerness to mentor and help others
- Team mentality and strong communication skills
- Ability to provide energetic and prompt responses to every customer, on the phone or in the store
- A clean driving record
- The physical ability to lift 50 pounds
- A willingness to work overtime when necessary
- To be absolutely unwilling to compromise personal integrity or business ethics for any reason
WHY ATS FLEET SERVICE?
ATS Fleet Service is a division of Alma Tire Companies, where our mission is to serve our communities with enthusiasm, integrity, and professionalism while providing personal and professional advancement opportunities for our people. We have been successful by staying true to a simple philosophy - do the job right, take care of our customers, and take care of our people. With us, you're not just a number, but a skilled technician - working with a team and building your future.
Salary : $50,000
