Project Coordinator

Apply on line at http://www.alohacare.org/Careers/Default.aspx

The Company:

AlohaCare is a local, non-profit health plan serving the Medicaid and Medicare dual eligible population. We provide comprehensive managed care to qualifying health plan members through well-established partnerships with quality health care providers and community-governed health centers. Our mission is to serve individuals and communities in the true spirit of aloha by ensuring and advocating access to quality health care for all. This is accomplished with emphasis on prevention and primary care through community health centers that founded us and continue to guide us as well as with others that share our commitment. As Hawaii’s third-largest health plan, AlohaCare offers comprehensive prevention, primary and specialty care coverage in order to successfully build a healthy Hawaii.

The Culture:

AlohaCare employees share a passion for helping Hawaii’s most underserved communities. This passion for helping and caring for others is internalized and applied to our employees through a supportive and positive work environment, healthy work/life balance, continuous communication and a generous benefits package.

AlohaCare’s leadership empowers and engages its employees through frequent diversity, recognition, community, and educational events and programs. AlohaCare has a strong commitment to support Hawaii’s families and reinforces a healthy work/home balance for its employees. Because AlohaCare values honesty, respect and trust with both our internal and external customers, we encourage open-door, two-way communication through daily interactions, employee events and quarterly all-staff meetings. AlohaCare’s comprehensive benefits package includes low-cost medical, dental, drug and vision insurance, PTO program, 401k employer contribution, referral bonus and pretax transportation and parking program.

These employee-focused efforts contribute to a friendly, team-oriented culture which is positively reflected into the communities we serve.

Position Summary:

The Project Coordinator supports the Project Management Office (PMO) with coordination, status reporting, and stability of project-oriented work to support implementation of AlohaCare’s Board Strategic Plan and related corporate objectives.

Primary Duties & Responsibilities:

• Coordinates the full project life cycle including requirements gathering, creation of project plans and schedules, obtaining and managing resources, managing budget, and facilitating project execution, deployment, and closure.
• Utilize industry standard project management tools and techniques to effectively coordinate projects.
• Regularly tracks project progress against plans, milestones and targets, identifies deviations, escalates and takes action to ensure goals are met
• Assist with establishment and maintenance of corporate project management methodology and other department procedures.
• Communicates with other operational areas in the organization to secure SME resources and contributions for the project and to resolve issues or mitigate risks
• Coordinates and conducts cross-functional meetings with multiple stakeholders to meet company objectives
• Assists in setting priorities, allocates tasks, and coordinates project staff to meet project targets and milestones
• Supports executives and stakeholders in developing functional strategies (often product specific) on matters of significance
• Exercises independent judgment and decision making on low complexity issues regarding job duties and related tasks, working under direct supervision of a Project Manager or above
• Prepare reports to effectively communicate project milestone documents, dashboards, ROI tables, and overall project status

• Responsible for maintaining AlohaCare’s confidential information in accordance with AlohaCare policies, and state and federal laws, rules and regulations regarding confidentiality. Employees have access to AlohaCare data based on the data classification assigned to this job title.
• Other duties as assigned.

Required Competencies & Qualifications:

• Minimum High School Diploma or equivalent.
• Minimum of 1 year project coordination experience including helping to identify project scope, deliverables, timelines, costs, and resources; tracking project progress to ensure that milestones are met on time; documenting project progress; and identifying metrics for project evaluation/performance.
• Experience with supporting medium complexity projects, coordinating cross-functional teams and cross-organizational implementations with multiple dependencies.
• Effective and precise written and oral communication skills; speaks clearly and persuasively in positive or negative situations.
• Strong interpersonal skills with ability to interact with various departments/ project teams.
• Possesses excellent time management, organizational, problem solving and analytical skills; is dependable, enthusiastic, self-starting and self-motivated. Uses time effectively, reacts professionally under pressure
• Able to effectively work in a fast-paced and changing environment, coordinate multiple projects and priorities across multiple teams/projects. Able to effectively and methodically implement, manage, monitor, track and/or report on assigned tasks and projects

• Working knowledge of Excel, Microsoft Word, and PowerPoint
• Proficient knowledge of spreadsheets/graphics, presentation, and databases

• Ability to define problems, collect and evaluate data, establish facts, and draw valid conclusions

Preferred Qualifications:

• Bachelor's degree, preferably in business administration, public health, management, healthcare, communications, product, marketing, or business analysis.
• Experience working with executives or senior management.
• Prior experience in community and/or government relations.
• Project Management or Lean Six Sigma Certification and/or formal education in project management or business analysis.
• Project management information system (i.e. Microsoft Project, Planner, Smartsheet, Jira) expertise
• Project Management Office (PMO) experience
• Previous managed care (Medicaid or Medicare health plan) or healthcare experience

Physical Demands/Working Conditions:

• May require prolonged sitting-up to 4 hours
• Requires prolonged operation of a computer workstation, including the ability to type for extended periods of time on a keyboard during the scheduled workday.
• Ability to communicate via telephone, and to communicate verbally and in writing using English.
• May require occasional lifting, up to 20 pounds
• Ability to work in high stress environment at times, with pressure of meeting multiple deadlines, and varying priorities.

Salary Range: $19.75 - $26.00 an hour

AlohaCare is committed to providing equal employment opportunity to all applicants in accordance with sound practices and federal and state laws. Our policy prohibits discrimination and harassment because of race, color, religion, sex (including gender identity or expression), pregnancy, age, national origin, ancestry, marital status, arrest and court record, disability, genetic information, sexual orientation, domestic or sexual violence victim status, credit history, citizenship status, military/veterans status, or other characteristics protected under applicable state and federal laws, regulations, and/or executive orders.