What are the responsibilities and job description for the Data Operations Lead position at ALOIS Solutions?
Job Summary: We are seeking a skilled and experienced Data & Integration Operations Lead to oversee the maintenance and enhancement of critical applications and systems. The ideal candidate will have a strong technical background in databases, integration platforms, reporting tools, and other production environments. You will work closely with cross-functional teams to ensure system reliability, performance, and scalability while providing leadership to the support team.
Qualifications:
- Bachelor’s degree in Computer Science, Information Technology, or a related field.
- 10 years of experience in production support or related roles. Proficiency in database management (Oracle DB, MSSQL, MySQL, PostgreSQL, Snowflake). Hands-on experience with integration tools (Talend) and reporting platforms (MicroStrategy, Power BI).
Key Responsibilities:
- System Support and Maintenance: Monitor, troubleshoot, and resolve production issues to ensure high availability and reliability of systems.
- Coordinate with development and infrastructure teams for root cause analysis and incident resolution.
- Team Leadership: Lead a team of production support engineers, providing guidance and mentorship.
- Define and enforce best practices, ensuring high-quality support services
- Database Management: Support and maintain databases such as Oracle DB, MSSQL, MySQL, PostgreSQL, and Snowflake. Optimize database performance and execute backup and recovery strategies.
- Integration: Manage and troubleshoot data pipelines and integrations using Talend.
- Ensure seamless data flow across systems.
- Reporting and Analytics: Support reporting tools like MicroStrategy and Power BI to deliver critical business insights.
