What are the responsibilities and job description for the Billing Analyst position at ALP Utilities?
Reports To: Manager of Customer Service and Billing
Hours: 7:30AM-4:00PM This is a full-time (40 hours/ week), non-exempt, non-union position.
Compensation and Benefits: Starting Pay: $33.22 – $41.53
Benefits include Health Insurance, Dental Insurance, Vision Insurance, Long-Term Disability, Basic Life and AD&D, Health Saving Account, Public Employees Retirement Association (PERA) and Deferred Compensation. Paid vacation, sick leave (ESST) and holidays.
Job Summary:
The Billing Analyst performs efficiently in preparing and processing all ALP Divisions’ customer billing, customer relations and serves as support to the Manager of Customer Service and Billing.
Duties and Responsibilities:
- Processes monthly billing for all ALP divisions (electric, water, & outside billing-sewer/storm water.)
Load/Unload Itron handheld meter reading devices.
Print PreBill reports, review and correct as needed.
Submits, Monitors/Reviews and Returns Service Orders for Read In/Outs.
Process data regarding meter changes, sewer hand calculations, corrections, and estimations.
Schedules Yearly Billing on NISC calendar
- Review data coming from Yukon to NISC to ensure data integrity.
- Create new service locations in NISC.
- Update billing rates in NISC annually or as needed.
- Assist Manager of Customer Service and Billing as needed.
- Assist Customer Service Representatives as needed.
- Serves as Main Point of Contact for CIS Billing with NISC.
- Scan to Vault all customer-related documents.
- Perform other duties as assigned by Supervisor or as apparent
Education / Experience:
- Minimum: Associates Degree in Business or a related field, two or more years experience in customer billing and data analysis, and knowledge of Microsoft Office products.
- Preferred: Utility billing experience, attention to detail, strong math skills, accuracy on documentation, ability to work with others at a quick pace.
Application Deadline:
Wednesday, April 30th, 2025
Interested applicants should forward their resume and cover letter to Kirsten Berger; HR@alputilities.com
Equal Employment Opportunity: ALP Utilities does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service or other non-merit factor.
Job Type: Full-time
Pay: $33.22 - $41.53 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- AD&D insurance
- Dental insurance
- Disability insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid sick time
- Retirement plan
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
- No nights
- No weekends
Ability to Commute:
- Alexandria, MN 56308 (Required)
Work Location: In person
Salary : $33 - $42
