What are the responsibilities and job description for the Membership and Registry Coordinator position at Alpaca Owners Association?
About Us:
We are a small but dedicated livestock association and breed registry, committed to serving our members and maintaining the integrity of our registry. With a team of five, soon to be six with this position, we work closely together in a casual but professional office setting. Our mission is to support breeders and owners by ensuring accurate record-keeping and exceptional customer service. We work Monday - Thursday, 7:30 am - 5:30 pm Closed Friday - Sunday. This is a FT or two PT positions.
Position Overview:
We are seeking a detail-oriented Administrative Specialist to join our team and support our Registry and Membership departments. This role requires a strong ability to learn systems regarding the registration and transfer of alpacas. The ideal candidate will have a customer-focused mindset, excellent administrative skills, and the ability to multitask efficiently.
Key Responsibilities:
- Answer and manage incoming calls and emails, providing prompt and professional assistance to members.
- Guide members through the process of registering and transferring alpacas according to association policies and setting up accounts.
- Process membership renewals and payments with accuracy and efficiency.
- Assist with database entry and maintenance, ensuring registry records are accurate and up-to-date.
- Support office operations by managing supplies, equipment, and maintenance requests.
- Perform general administrative duties such as data entry, document preparation, mailings, and correspondence management.
- Provide administrative support to the Executive Director as needed.
Required Qualifications:
- Strong attention to detail and accuracy—a must for handling technical registry work.
- Experience in customer service or administrative support roles.
- Excellent communication skills, both written and verbal.
- Ability to quickly learn and apply registry policies and procedures.
- Proficiency with Google Office Suite (Docs, Sheets, Gmail) and database systems.
- Ability to multi-task and stay organized in a fast-paced environment.
- Self-motivated with a proactive approach to problem-solving.
Preferred Qualifications:
- Experience with membership organizations or nonprofit associations.
- Knowledge of livestock, breed registries, or animal pedigree systems.
Skills
- Proficient in computer software applications relevant to office management.
- Strong organizational skills with the ability to manage multiple tasks simultaneously.
- Ability to work independently as well as collaboratively within a team environment.
Why Join Us?
- Casual, friendly office environment where collaboration is valued.
- Opportunities for growth.
- Work with a passionate community of livestock breeders and owners.
- Make an impact by supporting an industry that values heritage, quality, and accuracy.
How to Apply:
Interested candidates should submit a resume and cover letter detailing relevant experience and why they are a great fit for this role to Robin Gifford, robin@alpacainfo.com
We look forward to adding a dedicated and member-focused professional to our team!
Job Types: Full-time, Part-time
Pay: $18.00 - $20.00 per hour
Expected hours: 20 – 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible schedule
- Health insurance
- Health savings account
- Paid time off
- Vision insurance
Schedule:
- 10 hour shift
- 4 hour shift
- 8 hour shift
- No weekends
Work Location: In person
Salary : $18 - $20