What are the responsibilities and job description for the Global Director of Operations, Crypto position at Alpaca?
Your Role:
This role is position is for an experienced trading operations manager with automated trading and middle and back office experience. This includes
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leading our US spot exchange operations (Alpaca Crypto LLC)
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leading our Bahamas spot and derivatives exchange operations (AlpacaX Crypto Limited)
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building and maintaining our internal trading desk
Things You Get To Do:
You will build and manage a globally distributed team of trade ops associates providing 24/5 service coverage.
You and your team:
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Directly engage with our customers, providing a world-class service
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Review, identify and resolve trade differences
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Process trade corrections and cancellations
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Inventory account reconciliation
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Provide input into new procedures and processes as well as revisions to existing operations procedures and processes
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Manage our trading desk (internal market maker) and work with engineering to build and monitor trading systems performing automated hedging strategies
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Manage our global fiat banking relationships
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Maintain relationships with liquidity providers, token projects and all our vendors
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Assist with financial and regulatory audits
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Work closely with engineering to bring industry-leading crypto products to market
Who You Are (Must-Haves):
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Experienced running middle/back office trade operations for a brokerage or crypto exchange
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Built and managed a globally distributed customer service focused team providing world-class 24/5 service coverage
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Experience trading crypto professionally
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Experience in US crypto regulations
Who You Might Be (Nice-To-Haves):
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Quant research or have previously run a trading desk
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Entrepreneurial experience as co-founder / founding team of a startup
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Operated within a SOC 1/2 Type 2 certified environment
