What are the responsibilities and job description for the Patient Scheduling Coordinator position at Alpha Home Health & Hospice?
Alpha Home Health & Hospice is seeking an experienced full-time Scheduling Coordinator for our Mt Vernon, WA office! We are looking for someone just as passionate as we are about providing life-changing service.
About the company:
We pride ourselves on our quality of care and ethical business practices as well as our foundational Core Values of CAPLICO:
- Customer Second (Employee First!)
- Accountability
- Passion for Learning
- Love One Another
- Intelligent Risk Taking
- Celebration
- Ownership
Benefits:
- $24-25 an hour, DOE
- Comprehensive Medical, Dental, and Vision insurance
- Free health concierge services
- FSA and HSA accounts
- Paid Life and AD&D insurance
- Paid Sick, Holidays, and PTO
- STD, LTD, and other voluntary insurance plans
- Company-wide celebrations of your great work & accomplishments
- Support for your professional growth and development
- Room for advancement
- AMAZING teammates & leaders who are supportive, inclusive, and fun!
What do we require of you?
- At least 1-2 years of medical office scheduling experience, preferably in home health and/or hospice
- Experience with Home Care Home Base strongly preferred
- Demonstrate cooperation and provide excellent customer service
- Ability to multi-task and stay on task in a fast-paced office
- Excellent team-oriented, verbal, and written communication skills
Key Responsibilities:
- Monday through Friday, 8:30 am to 5 pm, onsite
- Ensures optimum staffing and scheduling solutions by maintaining staff demographics, skill sets, availability, and productivity levels
- Interface with contract, clinical, and office staff with a focus on collaboration and positive working relationships
- Serves as the primary responder to all inbound calls and inquiries
- Provides excellent customer service to patients, referral sources, and community contacts
- Maintain proper daily workflow and ensure compliance with all regulatory requirements
- Assist intake and serve as administrative support for all office, clinical, and marketing staff
- Communicates effectively and professionally regarding coordination of care expectations
- Educates and enforces deadlines, schedule updates, and workflow requirements
- Supports office workflow through cross-training in medical records, intake, and other administrative tasks
To learn more about Alpha Home Health & Hospice,
Visit our website: https://alphahomehealthhospice.com/
Follow us on Facebook: https://www.facebook.com/alphahospiceandhomehealth
Connect with us on LinkedIn: https://www.linkedin.com/company/alphahomehealthandhospice/
Job Type: Full-time
Pay: $24.00 - $25.00 per hour
Benefits:
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Referral program
- Retirement plan
- Tuition reimbursement
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Education:
- Bachelor's (Preferred)
Experience:
- medical office: 2 years (Required)
Work Location: In person
Salary : $24 - $25
