Executive Personal Assistant to the President

Alpha Mortgage is growing!

We seek to create a corporate culture that fosters and rewards excellence, encourages creative thinking and respects diversity – an environment where team members are engaged, supportive of one another and enthusiastic about serving our customers.

Alpha Mortgage is seeking a high-energy, well-organized, and tech-savvy professional to join our team as the Executive Assistant to the President/Owner at our 1320 Airlie Rd. location on the waterway.

Job Purpose

The Personal Executive Assistant is responsible for assisting the President of Alpha Mortgage, Loan Officers, service/operations teams, and clients. The ideal candidate is a strategic partner who anticipates the needs of the executive, possesses exceptional organizational skills, attention to detail, and discretion. They excel at managing schedules, coordinating meetings, and handling sensitive information with professionalism. They are proactive, resourceful, and adept at problem-solving, enabling the executive to focus on high-level tasks and decision-making. Additionally, they have excellent communication skills and the ability to build strong relationships with stakeholders, both internally and externally. They should possess a blend of technical skills and emotional intelligence to navigate various situations gracefully. They are essential for streamlining tasks and enhancing productivity for executive management.

Essential Duties and Responsibilities

• Work directly with the President to support all aspects of his daily work/home routine.
• Maintain the President’s calendar, including scheduling meetings, appointments, speaking engagements, and travel (may include domestic and international) arrangements. Exercise discretion in committing time and evaluating needs.
• Serve as a liaison between the President and staff. This includes receiving and screening the President’s emails and visitors, answering a variety of questions with tact and diplomacy, taking messages, and directing calls.
• Provide coordination, monitoring, and communication of projects and programs managed by current management staff.
• Assist in the development of presentations for internal and external audiences.
• Determine priority of matters of attention for the President; redirect matters to staff to handle, or handle matters personally, as appropriate.
• Keep the President advised of time-sensitive and priority issues, ensuring appropriate follow-up.
• Routinely perform a wide variety of support duties.
• Compose and prepare letters relating to routine correspondence for the President’s signature.
• Schedule departmental meetings; assist in the preparation and distribution of meeting agendas and materials.
• Maintain confidential and sensitive information.
• Attend meetings and take notes of discussion; prepare the initial draft of minutes and summaries.
• Complete a variety of special projects.
• Other additional and/or alternative duties as assigned from time to time, including supporting other departments or Executives as needed.

Qualifications/Requirements

• High school diploma or equivalent
• Must be able to work on-site in the Wilmington office
• Proven experience supporting senior management and/or executives in an admin capacity
• Valid driver’s license

Desired Characteristics

• Possess strong customer service and interpersonal skills
• Two years’ experience in the mortgage industry preferred
• Possess strong customer service and interpersonal skills
• Intermediate computer skills including Microsoft Excel, Outlook and Word
• Demonstrate a high level of organizational skills, attention to detail, accuracy and thoroughness
• Excellent communication skills, both verbal and written
• Ability to multitask and prioritize daily workload
• Ability to complete work in a timely manner and perform in a high production environment
• Experience with Encompass
• Sales experience

Job Type: Full-time

Pay: From $18.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

License/Certification:

• Driver's License (Required)

Ability to Commute:

• Wilmington, NC 28403 (Preferred)

Ability to Relocate:

• Wilmington, NC 28403: Relocate before starting work (Preferred)

Work Location: In person

Salary : $18