What are the responsibilities and job description for the Application Support Engineer (L3 support) position at Alpha Net Consulting LLC?
Role Name: FICC L3 App Support
Rate: $55/hour all inclusive
Location: 222 S Main St, Salt Lake City, UT 84101 (Onsite)
Visa Type: USC, GC
Job description: We are seeking a skilled and experienced engineers with strong L3 support capabilities to join our front office L3 support team. This role involves troubleshooting, supporting, bug-fixing and optimizing existing systems while ensuring their high performance, scalability, and reliability.
Must have:
- Good at coding, debugging & communication Skills.
- Level L2, L3 Application Support experience Development experience preferably in 7 years range
- Need to go through coderpad and interviews with Development team
- Tech Skills – Any object oriented programming experience (Java, C , Python, etc)
- Role also need to follow all of the Below L2 hiring criteria.
Good to have:
- Unix/ Linux
- SQL/database understanding.
L2 positions Criteria: L2 criteria is strong communication, strong individual who can stay on his/her toes through the day, analyze, debug and resolve issues, escalate to L3, raise incident, manage impact, communicate with users/stakeholders, escalate to management on both support and development side, raise problem tickets and work with Development teams to drive down issues and work on transformations. Code debugging is very small part of what we do, but people need to know technical concepts well and be able to explain clearly.
Job Type: Contract
Pay: $20.81 - $45.00 per hour
Schedule:
- 8 hour shift
- Evening shift
- Monday to Friday
People with a criminal record are encouraged to apply
Ability to Commute:
- Salt Lake City, UT 84101 (Required)
Ability to Relocate:
- Salt Lake City, UT 84101: Relocate before starting work (Required)
Work Location: In person
Salary : $21 - $45
