What are the responsibilities and job description for the Application Support Engineer position at VeeRteq Solutions Inc.?
Job Description
Job Description
Application Support Engineer
Salt Lake City, UT
Our challenge
We are seeking a skilled Application Support Developer with a strong background in Database, Unix and Java (debugging and support) to join our team. The ideal candidate will have a deep understanding of Database, Unix and Support tools like Autosys, Splunk, cronjob etc. Candidate should be a strong team player and comfortable working as an individual contributor as well.
The Role
Responsibilities :
- Provide technical support for application issues, ensuring timely resolution and minimal disruption to business operations.
- Monitor application performance across various environments, identifying and resolving issues proactively.
- Collaborate with development teams to troubleshoot and resolve application defects and performance issues.
- Manage database queries and optimizations in Sybase or similar databases to support application functionality.
- Participate in application deployments and upgrades, ensuring proper implementation and adherence to best practices.
- Develop and maintain technical documentation, including troubleshooting guides, system configurations, and process workflows.
- Work closely with cross-functional teams to gather requirements and implement solutions that enhance application performance and user experience.
- Conduct root cause analysis on incidents, implementing corrective actions to prevent future occurrences.
- Stay updated on industry trends and emerging technologies to continuously improve support processes and services.
Requirements : You are :
Preferred Skills :
