What are the responsibilities and job description for the Help Desk position at Alpha Net Consulting LLC?
Role: Helpdesk
Location: Remote (Need candidate nearby Austin, TX location)
Description:
- At least 1-2 years (preferred) of combined experience with one or more of the following: software support; hardware support; Installation and Implementation setup, Customer Experience, technical documentation; and/or instructions in a private, public, government or military environment.
- Basic understanding of Computer Networking concepts, protocols, technologies, and applications.
- Strong written and oral communication skills. English Language is mandatory (Read, Write and Speak)
- 1-2 Years of exp into any Helpdesk, Desktop Support, ServiceDesk, deskside, call Centre, IT Support, troubleshooting, Customer Service, CSR, Customer Service Representative, technical support.
Job Types: Full-time, Contract
Pay: $15.00 - $16.00 per hour
Expected hours: 40 per week
Schedule:
- 8 hour shift
- Monday to Friday
Experience:
- Help desk: 1 year (Preferred)
- Windows: 1 year (Preferred)
Location:
- Austin, TX 78754 (Required)
Work Location: Remote
Salary : $15 - $16
