Director of Operations

Director of Operations
Location: Columbus, OH
About Us:
Alpha Management is a leading real estate property management company servicing the Ohio and Carolina regions. The company is dedicated to providing value to owners by maximizing revenue, managing cost control and overseeing construction process, while serving residents with exceptional customer service and value-add renovation projects. We are committed to redefining the apartment living experience by ensuring that our tenants receive all the amenities and services to live happily and comfortably in their new homes.
About the Job:
We are seeking a highly skilled and experienced Director of Operations to join our dynamic team in Columbus, OH. This senior leadership position is designed for a hands-on leader who thrives in a fast-paced environment and is committed to driving business growth, enhancing operational efficiency, and implementing strategic initiatives. In this pivotal role, you will work directly with the Managing Director and play a crucial role in shaping the operational success of our expansive multi-family portfolio.
Responsibilities:

• Operational Leadership: Oversee the day-to-day operations of the entire Columbus portfolio, ensuring seamless business plan execution and operational excellence.
• Team Management: Serve as a hands-on leader with direct accountability over Property Managers and site teams. Responsible for the recruitment, training, and performance management of team members, ensuring high levels of efficiency and effectiveness in line with company policies.
• Strategic Execution: Develop processes and procedures, and implement them at the property level. Maintain operational strategies that align with company objectives. Ensure that all site operations meet or exceed expectations and management agreements, using parameters such as occupancy and collection goals.
• Renovation and Capital Expenditure Management: Oversee the renovation sets, track an updated schedule, and ensure timely request purchases at properties. Ensure renovations are completed on time and within budget to maximize property value and appeal. Help with prepare invoices and Capex Draws as needed.
• Vendor and Stakeholder Relations: Develop a robust network of local vendors and maintain strong relationships with key stakeholders, including suppliers and high-value partners to tackle work orders for all assets.
• Financial Oversight: Along with the asset management team develop and manage the annual budgets for assigned properties. Monitor performance against the budgets, making adjustments as necessary to ensure financial health and operational efficiency.
• Client and Stakeholder Relations: Act as the main point of contact for all property-related matters with the owner and the asset management team. Maintain open lines of communication to report on operations, address concerns, and ensure all facets of property management are understood and adhered to according to the Management Agreement.
• Compliance and Quality Assurance: Ensure that all property operations comply with legal and regulatory requirements and corporate policies. Lead routine site and safety inspections to maintain high standards of property appearance and functionality.
  

Qualifications:
Education: Bachelor’s degree in Business or related field.
Experience: Minimum of 5 years in a leadership role within multifamily property management, demonstrating successful team and operations management.
Skills:

• Proven ability to manage multifamily property operations with a hands-on, proactive approach.
• Excellent leadership skills, capable of motivating and directing teams to achieve operational targets.
• Exceptional communication skills, proficient in discussing complex operational details with various stakeholders.
• Proficient in property management software, preferably with expertise in AppFolio
• Strong financial acumen with experience in budget development and fiscal management.
• Ability to think big picture, while also has great attention to details
  

Language:
Proficiency in both English and Spanish is preferred to effectively communicate with diverse personnel and stakeholders.
Compensation:
A competitive compensation package will be offered including a base salary of $85,000 - $130,000 based on skills and experience, performance-based bonus, and other perks such as relocation assistance if necessary.
Application Process:
Interested candidates are invited to submit a detailed resume along with a cover letter that highlights relevant experiences and leadership philosophy.