What are the responsibilities and job description for the Diagnostic Engineer - C-ARMs position at Alpha Source LLC?
Description
Alpha Source LLC, powered by Probo Medical, is looking for a skilled Diagnostic Engineer with C-ARM experience to be based at our West Jordan, Utah facility. Alpha Source LLC delivers service and solutions under three brands — Alpha Source, BC Technical and Medical Optics. We are the leading nationally scaled contract services organization specializing in imaging, biomedical and surgical repair, and maintenance solutions. Our unique 3F model (Fast, Flexible and Friendly) is how we deliver exceptional service to both our customers and employees. As a brand-neutral partner, we work with OEMs, ISOs, and Asset Managers, Hospital Systems, and other service providers. We are trained in over one hundred different imaging equipment models across all major OEMs. The truth of the matter is we want to employ the most talented and motivated individuals to build our team and it starts with you!
Reporting to the Manger, Repair Operations, the Diagnostic Engineer - C-ARMs plays a crucial role in ensuring the full functionality of procured used C-Arm systems and parts.
Essential Job Responsibilities
The Diagnostic Engineer performs the major functions listed below. The position may require additional duties/responsibilities that may not be outlined below, and specific functions are subject to change.
- Performs C-Arm part testing validation in addition to troubleshooting.
- Diagnose issues and perform repairs/replacements where needed.
- Diagnose and pinpoint system issues in order to determine the proper workflows.
- Assist in system part recovery (harvest), basic system repairs, technical phone support, and basic system part testing.
- Performs and logs daily safety checks of systems and tools.
- Validates system and part functionality through proven test procedures.
- Proper identifies all failures, if applicable
- Maintains clean and organized workstation.
- Follows and adheres to all Probo Medical and OSHA safety policies and regulations.
- 100% ESD compliance when handling parts
- Must be comfortable assisting/researching/solving technical questions over phone.
- Must be able to validate and confirm part numbers in Salesforce using manuals, online resources, etc.
- Successfully troubleshoots all issues of systems/parts, resolving issues in a timely manner.
- Manages tools and repair inventory needs.
- Properly follows repair priority process in addition to system workflow procedures.
- Assists in part packaging/proper labeling if needed.
- Will assist in the physical removal of parts from imaging systems using a variety of tools and methods.
- Properly identifies parts from systems using parts manuals, online resources, and historical system information.
- Ensures all recoverable parts are properly removed and logged in work order system.
- Ensures quality through proper removal.
- The above list reflects the general details necessary to describe the principle and essential functions of the position and shall not be construed as the only duties that may be assigned for the position.
Qualifications & Requirements
The following qualifications are the minimum requirements necessary to successfully perform this role, however, any equivalent combination of experience, education, and training, which provides the necessary knowledge, skills, and abilities, would be acceptable, subject to any legal and/or regulatory requirements.
- Associates Degree in Electronics with relative experience
- 2-3 years professional service or repair experience with C-Arm imaging systems
- Possess detailed functional knowledge of C-Arm imaging systems.
- Proven experience in medical imaging testing, repair, or upkeep
- Proven ability to read and understand schematics.
- Must be able to lift to 50 lbs.
- Basic computer skills
- Experience with Salesforce a plus.
- Experience with customer technical support a plus.
- Experience in ISO certification(s) and document writing a plus.
Required Knowledge, Skills and Competencies
- Desire to learn.
- Creative problem solving.
- Sense of urgency.
- Attention to detail.
- Logical thinking.
- Resourcefulness.
- Inventory and project management.
- Cross-functional participation.
- Solid Communication, both verbal and written.
Apply today if interested in joining our Repair Operations Engineering Team!
Alpha Source LLC is committed to providing equal employment opportunity to all applicants and employees regardless of their race, creed, color, religion, sex, age, national origin, disability, military service, protected veteran status, genetic information, sexual orientation, gender identity, or any other characteristic protected by federal, state or local law.