What are the responsibilities and job description for the Diagnostic Engineer - C-ARM position at Probo Medical?
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Description
Probo Medical is a diagnostic imaging sales and service provider that delivers high-quality, affordable healthcare products and services to medical practices around the world. With locations that span across the US, Canada, the UK and parts of Europe, we've made it our mission to increase access to healthcare services for patients worldwide. We believe that starts with reducing healthcare costs and empowering medical professionals to make smarter decisions for their healthcare business. As employees of Probo Medical, we focus on building quality relationships with customers, by empowering our teams to solve problems together and creating long-lasting relationships with our customers. If you have a passion for healthcare and share our common goal to help increase patient access to affordable, high-quality products and services, we encourage you to apply! Job Description: The Diagnostic Engineer - C-Arms plays a crucial role in ensuring the full functionality of procured used C-Arm systems and parts. The Diagnostic Engineer - C-Arms will also perform C-Arm part testing validation in addition to troubleshooting and will properly diagnose issues and perform repairs/replacements where needed. The Diagnostic Engineer - C-Arms will possess a detailed system knowledge of C-Arm functionality, and the ability to correctly validate system functionality across multiple models and manufacturers. The Diagnostic Engineer - C-Arms will also be responsible for diagnosing and pinpointing system issues in order to determine the proper workflows. They will also assist in system part recovery (harvest), basic system repairs, technical phone support, and basic system part testing. Job Duties:Performs and logs daily safety checks of systems and toolsValidates system and part functionality through proven test proceduresProper identifies all failures, if applicableMaintains clean and organized workstationFollows and adheres to all Probo Medical and OSHA safety policies and regulations100% ESD compliance when handling partsMust be comfortable assisting/researching/solving technical questions over phoneMust be able to validate and confirm part numbers in Salesforce using manuals, online resources, etc. Successfully troubleshoots all issues of systems/parts, resolving issues in a timely mannerManages tools and repair inventory needsProperly follows repair priority process in addition to system workflow proceduresAssists in part packaging/proper labeling if neededWill assist in the physical removal of parts from imaging systems using a variety of tools and methodsProperly identifies parts from systems using parts manuals, online resources, and historical system informationEnsures all recoverable parts are properly removed and logged in work order systemEnsures quality through proper removal
Requirements
Minimum Qualification:Associates Degree in Electronics with relative experience2-3 years professional service or repair experience with C-Arm imaging systemsPossess detailed functional knowledge of C-Arm imaging systemsProven experience in medical imaging testing, repair, or upkeepProven ability to read and understand schematicsMust be able to lift to 50 lbs.Basic computer skills Experience with Salesforce a plusExperience with customer technical support a plusExperience in ISO certification(s) and document writing a plusKnowledge, Skills & Abilities:Qualifications & RequirementsThe following qualifications are the minimum requirements necessary to successfully perform this role, however, any equivalent combination of experience, education, and training, which provides the necessary knowledge, skills, and abilities, would be acceptable, subject to any legal and/or regulatory requirements.Associates Degree in Electronics with relative experience2-3 years professional service or repair experience with C-Arm imaging systemsPossess detailed functional knowledge of C-Arm imaging systemsProven experience in medical imaging testing, repair, or upkeepProven ability to read and understand schematicsMust be able to lift to 50 lbs.Basic computer skills Experience with Salesforce a plusExperience with customer technical support a plusExperience in ISO certification(s) and document writing a plusRequired Knowledge, Skills and CompetenciesDesire to learn.Creative problem solving.Sense of urgency.Attention to detail.Logical thinking.Resourcefulness.Inventory and project management.Cross-functional participation.Solid Communication, both verbal and written.
Probo Medical is committed to providing equal employment opportunity to all applicants and employees regardless of their race, creed, color, religion, sex, age, national origin, disability, military service, protected veteran status, genetic information, sexual orientation, gender identity, or any other characteristic protected by federal, state, or local law.
Probo Medical is committed to providing equal employment opportunity to all applicants and employees regardless of their race, creed, color, religion, sex, age, national origin, disability, military service, protected veteran status, genetic information, sexual orientation, gender identity, or any other characteristic protected by federal, state, or local law.
