What are the responsibilities and job description for the Dispatcher position at ALPHA TRANSPORT?
Description
"At Alpha Transport we are Fueled by our Mission by “Delivering Memories that Last a Lifetime!”
Alpha Transport Inc. is one of the largest petroleum transporters in the Western United States. It is essential that our equipment operates safely and efficiently. Our Dispatchers play a crucial role in guiding our drivers through their routes, fostering improved efficiency and time management. We are currently seeking an individual who possesses empathy, adaptability, and exceptional communication skills.
- Annual Average Compensation: $70k - $75k ($55k base bonus)
- This position does requires weekends to be worked and does require daily In-office attendance.
Benefits Include
- Paid time Off
- 401k Plan
- Medical Insurance
- Dental Insurance
- Vision Insurance
- Flexible Spending Account
- Employee Training and Development
Responsibilities are, but not limited to:
- Schedules trucks and drivers based on customer demand to ensure the timely delivery of loads
- Determines daily route structure for each driver to maximize revenue for each piece of equipment
- Logs and schedules loads from customers each day
- Matches trucks with loads each day to best determine the efficient use of available equipment
- Processes freight bills from the prior day on a timely basis so that they may be accurately invoiced
- Creates freight bills for drivers on a timely basis
- Develops employee schedules that ensures each employee is productive while at work, while also taking into account days off, sick days, holidays, etc.
- Contacts customers on a timely basis to update them of shipment status and other related issues
- Continually monitors hauled products for quality control
- Maintains most up to date information on customers and shippers
- Assists with driver retention within company
- Provides day to day guidance of drivers in department
Requirements
- High school diploma or equivalent
- Ability to lead employees and manage their day to day performance
- Ability to work closely with customers and provide excellent customer service
- Excellent communication skills, both written and verbal
- Good understanding of Microsoft Office Suite programs
- Ability to use different computer systems to complete job duties
- Ability to properly prioritize multiple needs or demands and determine what should be escalated
- Ability to handle stressful situations while maintaining professionalism
- Excellent attention to detail
- Ability to multi-task
Preferred:
- Understanding of the commercial driving industry and logistics
- Understanding of both federal and state DOT laws
- 3 years of experience in logistics and commercial driving preferred
We are more than just a trucking company and take great pride in our employees. #TeamAlpha
Salary : $55,000 - $65,000
