What are the responsibilities and job description for the Data Entry Customer Service position at Alphabe Insight Inc?
Company Description
About Us
At Swift 7 Consultants, we specialize in delivering tailored business solutions with a commitment to excellence and efficiency. Our team is passionate about helping clients streamline their processes and achieve their goals. Join us and be a part of a company that values innovation, growth, and employee development.
Job Description
Job Description
We are seeking a detail-oriented and customer-focused Data Entry Customer Service Representative to join our team in Beaumont, TX. This role combines data entry accuracy with excellent customer service to support our clients and internal operations.
Responsibilities
- Accurately input, update, and maintain data in our systems.
- Respond to customer inquiries via phone or email promptly and professionally.
- Verify and cross-check data for accuracy and completeness.
- Provide support for internal teams by managing and processing client information.
- Maintain confidentiality and security of sensitive information.
- Troubleshoot basic issues and escalate more complex concerns to the appropriate department.
Qualifications
Skills and Qualifications
- Strong attention to detail and organizational skills.
- Proficiency in Microsoft Office Suite (Excel, Word, Outlook).
- Excellent written and verbal communication skills.
- Ability to handle multiple tasks while maintaining accuracy.
- Previous experience in data entry or customer service is preferred.
- High school diploma or equivalent; additional certifications are a plus.
Additional Information
Benefits
- Competitive salary within the range of $32,000 - $36,000 per year.
- Opportunities for professional growth and career advancement.
- Supportive and collaborative work environment.
- Paid time off and holiday leave.
- Comprehensive training and onboarding program.
Salary : $32,000 - $36,000
