What are the responsibilities and job description for the Front Office Representative position at Alphabe Insight Inc?
Company Description
About Us:
Sonar Spark is an innovative company that strives to provide top-tier solutions to businesses looking to enhance their operational efficiency and client satisfaction. Our team is driven by a passion for excellence, and we focus on creating an environment that fosters growth and collaboration. At Sonar Spark, we value integrity, commitment, and the pursuit of continuous improvement.
Job Description
Job Description:
We are seeking a highly motivated and personable Front Office Representative to join our team. In this role, you will be the first point of contact for visitors and clients, providing excellent customer service and ensuring smooth office operations. You will handle a variety of administrative tasks while maintaining a positive and professional environment for both staff and clients.
Responsibilities:
- Greet visitors and clients and direct them to the appropriate staff or departments
- Answer phone calls, respond to emails, and handle inquiries in a courteous and professional manner
- Manage scheduling and appointments for staff members
- Handle office correspondence and ensure that all office supplies are stocked and organized
- Assist with general administrative tasks such as filing, data entry, and document preparation
- Maintain an organized and clean front office area
- Provide support for company events and meetings as needed
- Handle sensitive information with discretion and confidentiality
Qualifications
Skills & Qualifications:
- Proven experience as a Front Office Representative or in a similar customer-facing role
- Strong interpersonal and communication skills
- Ability to multitask and manage time effectively
- Proficient in Microsoft Office Suite (Word, Excel, Outlook)
- Strong organizational and problem-solving abilities
- Ability to work in a fast-paced environment and stay composed under pressure
- High school diploma or equivalent required; additional qualifications in office administration preferred
Additional Information
Benefits:
- Competitive salary
- Opportunities for career growth and advancement
- Health and wellness benefits
- Paid time off and holidays
- A positive, collaborative, and supportive work environment