What are the responsibilities and job description for the Inside Sales Account Manager position at AlphaGraphics - US054?
Benefits:
- 401(k)
- Competitive salary
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
AlphaGraphics Knox Street | Park Cities | North Dallas is a locally owned and operated visual communications company servicing clients of all shapes and sizes. AlphaGraphics offers printing, signs, apparel, promo, fulfillment, design, marketing services, and mailing solutions to our customers. We are customer-focused, and deadline driven. Our work environment is fast-paced and team oriented. AlphaGraphics currently has an opening for a full-time on-site Inside Sales Account Manager.
Working in this position you will be primarily responsible for managing print, sign, apparel, promo, mailing, design, and marketing projects from estimating through completion. This position requires communicating with customers, other staff members, suppliers, and vendors on a day-to-day basis. No two days or two projects are ever the same! Does this sound intriguing to you?
Although these are the primary responsibilities for this position, you will also be exposed to other facets of the organization.
Daily duties include:
- Estimating jobs
- Coordination of signage site surveys as needed
- Processing email, phone, web orders and approved estimates and moving them along in the production process
- Meeting with walk-in clients on an as-needed basis
- Cover for out of office staff members as required (in-person and via email and phone)
- Responding to clients and staff members via phone and email
- Answering and routing phone calls
- Assisting clients with print, sign, apparel, promo, mailing, and marketing options
- Working with other employees/managers to ensure accurate pricing and customer satisfaction
- Identify and pursue cross-sell/up-sell opportunities
- Send follow up estimate emails as required
- Send out marketing materials and thank you cards on an as-needed basis
- Identify larger opportunities and prospects and pass along to management
- Resolve issues with clients as occurring
- Develop and maintain a contact relationship with your client base
Expectations:
- Excellent communication skills (both written and verbal)
- The ability to work quickly, efficiently, and accurately
- The desire and ability to sell a full range of products and solutions
- A genuine desire to meet the customer's needs to the best of your ability
- Able to work independently and as part of a team
- Problem solving and solutions oriented
- Pleasant and professional demeanor
- Relationship and consultative sales experience
- Exceptional ability to establish and maintain effective contact relationships
- Familiarity with standard computer software programs
- Ability to learn and adopt new software as necessary
- 3 years print and/or sign experience required
- Become proficient in PrintSmith and Print Speak
What We Offer:
- Competitive salary with uncapped commission potential.
- Comprehensive training and support to help you succeed.
- A vibrant, collaborative work environment.
- Opportunities for career growth and professional development.
- Benefits package including health insurance, paid time off, 401K and more.
Our Passion:
We are creative problem solvers who love taking our customer's projects from an idea to completion, helping them succeed while building trust and friendship. We are always learning, growing, and bettering ourselves and the next generation to be able to say "yes" to any project, and always provide exceptional products incredibly fast.
Our Niche:
We are our customer’s trusted partner in print, signs, promotional, and apparel.
Core Values:
Commitment: To our customers, to each other, and to the organization.
Tenacity: We do what it takes to get the job done–period.
Integrity: We are respectful, honest, genuine, and own our part in the organization.
Excellence: We strive for perfection in all that we do.
Fun: We are a positive and enthusiastic team who enjoys what we do and who we do it with.
Ready to Join Us?
If you’re ready to bring your sales expertise to a dynamic team that values creativity and results, we’d love to hear from you! Send your resume and a cover letter outlining your qualifications and enthusiasm.
Salary : $22 - $25