What are the responsibilities and job description for the Electrical Service Manager position at Alphatrixx Business Solutions?
BigFoot Staffing is seeking a skilled Electrical Service Manager to lead and inspire a team of technicians for a dynamic, nationwide contractor. This role offers an exciting opportunity to oversee service operations, prepare estimates, and ensure outstanding customer satisfaction. If you thrive in a fast-paced, customer-focused environment and are ready to elevate your career, this position could be the perfect fit for you!
Primary Duties
- Lead the recruitment, training, and development of the service team.
- Ensure achievement of company goals and performance metrics.
- Maintain a high standard of customer satisfaction.
- Oversee dispatcher onboarding and provide support to field operations.
- Evaluate team performance and conduct annual reviews with operations management.
- Share and analyze company reports with your team.
- Act as the escalation point for callbacks and troubleshooting.
- Promote the company’s reputation and uphold its professional standards.
- Manage customer relationships and ensure efficient scheduling.
- Oversee compliance with SLA requirements and operational efficiency.
- Provide leadership to dispatchers and technicians, ensuring adherence to company systems and procedures.
- Manage division budgets, labor, and material costs effectively.
Qualifications
- Licensed Journeyman Electrician with an Oregon General Journeyman License (or equivalent).
- Proven leadership experience in electrical service management.
- Strong communication skills with a customer-focused mindset.
- Familiarity with Service Titan software (preferred).
- Goal-oriented and driven to exceed business expectations.
- Commitment to ongoing technical skill development.
- Valid Oregon or Washington driver’s license with a clean driving record.
Why Join Their Team?
We offer a comprehensive package of benefits to ensure your success and well-being:
- Competitive Pay: $95,000 - $115,000 annually, with bonus opportunities.
- Health Insurance: 100% employer-paid premiums for you and your family.
- Dental Coverage: Affordable dental plans to keep your smile bright.
- Retirement Planning: 401K matching up to 3% to support your financial future.
- Paid Time Off: Generous PTO plus six paid holidays.
- Life and AD&D Insurance: Employer-paid coverage for peace of mind.
- Training and Development: Access to ongoing education and growth opportunities.
- Technology Provided: Smartphones and tablets to enhance your work.
- Company Vehicle: Provided for work-related duties.
Apply Today!
Join a company that values teamwork, integrity, accountability, and safety. This is your chance to grow with a supportive employer offering an excellent benefits package, professional development opportunities, and tools to help you succeed.
Elevate your career as an Electrical Service Manager today!
Job Type: Full-time
Pay: $95,000.00 - $115,000.00 per year
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
Security clearance:
- Confidential (Required)
Ability to Commute:
- Salem, OR 97301 (Required)
Ability to Relocate:
- Salem, OR 97301: Relocate before starting work (Required)
Work Location: In person
Salary : $95,000 - $115,000
