What are the responsibilities and job description for the Rehab Equipment Sales Rep position at Alpine Home Medical?
Title: Rehab Equipment Sales Rep
Location: Provo, UT
Summary: Do you like helping people? Do you like making a difference in customer’s lives? This might be just the position for you! This is a very rewarding and engaging position which requires superior customer service, sales, follow-through and relationship building skills. The Rehab Equipment Sales Rep role is responsible for a given market/territory and is the sales point of contact for rehabilitation and mobility equipment for the store/territory. This position is a salary plus commission position and includes monthly sales targets. Aspects of the role include marketing and sales of Alpine Home Medical rehabilitation and mobility products; as well as responsibility for fitting, adjusting, and assembling rehab and other high tech equipment for clients/customers. Provides instructions to customers and referral sources, is knowledgeable of third party reimbursements, and serves in a marketing role to promote the company’s rehab/mobility services.
**This is a salary plus uncapped commission territory sales role**
Experience/Knowledge/Personality:
- Experience with Rehab/Mobility equipment (2-3 years highly desired)
- Able to function as a polite and cooperative team member with a positive attitude.
- Ability to identify patient needs and effectively provide solutions.
- Must have proven track record of meeting sales/revenue goals
- Knowledge of rehabilitation and mobility equipment is very important
- Must be well organized and able to meet critical deadlines
- Strong computer skills
- Strong oral and written communication skills with ability to clearly explain technical information to customers.
- Must be detail oriented.
- People sensitive characteristics with a desire to help others.
- Must be able to work independently and be a self-starter
- Able to maintain confidentiality.
- Bilingual (Spanish/English) is a plus
Responsibilities and Duties:
- Must be able to market and generate sales leads and close sales of Alpine Home Medical rehabilitation and mobility equipment.
- This role is responsible for creating/maintaining positive relationships with patients, care facilities, outpatient facilities and other medical facilities to market Alpine Home Medical and generate/close sales.
- Must be able to consistently meet monthly sales goals
- Responsible to set-up appointments for fittings, delivery, etc. in conjunction with customer service staff.
- Responsible to do fittings and complete all appropriate paperwork.
- Responsible to obtain all necessary documentation to aide in the authorizations, verifications, and waivers for proper payment, through appropriate staff per policy.
- Responsible to place order for necessary equipment via materials department.
- Responsible to deliver equipment and/or make arrangements for delivery and verify fit, equipment function and performance, with complete and accurate documentation.
- Knowledge of third party insurance reimbursement issues and documentation requirements.
- Responsible for safe operation and routine care of company vehicle.
- Assist with other deliveries and set-ups as requested by Branch Manager.
- Assist with inventory control.
- Establishes a sales plan that encompasses all referral sources for the entire service area of the organization.
- Conducts, participates in and attends educational meetings, seminars, and health fairs (or similar community activities) for referral sources, healthcare workers and the community at large.
- Maintains records of sales calls and follow-up made. Reports sales activities monthly to company management.
- Supports the organization by being loyal and informing management of areas of concern and problems to be resolved.
- Attend in-store meetings.
- Perform other duties as deemed appropriate by management.
Qualifications Physical:
- Must be clean & neat in personal appearance.
- In an average 8 hour day the employee lifts/carries up to 65 pounds frequently.
- In an average 8 hour day the employee drives up to 3 hours.
Education:
- Associate’s Degree or higher preferred.
- ATP (Assistive Technology Professional) certification is desired (but not required).
Job Type: Full-time
Benefits:
- 401(k) matching
- Cell phone reimbursement
- Dental insurance
- Employee assistance program
- Employee discount
- Health insurance
- Health savings account
- Life insurance
- Mileage reimbursement
- Paid time off
- Vision insurance
Compensation Package:
- Commission pay
- Uncapped commission
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Experience:
- Technical sales: 2 years (Preferred)
- Medical sales: 2 years (Preferred)
- Territory management: 2 years (Preferred)
- DME: 1 year (Preferred)
Ability to Commute:
- Provo, UT 84604 (Required)
Work Location: Hybrid remote in Provo, UT 84604