What are the responsibilities and job description for the Front Office Assistant/ Physical Therapy Tech position at Alpine Physical Therapy?
Job Overview
We are seeking a dedicated and organized Front Office Assistant/Physical Therapy Technician to join our healthcare team. This role is essential in providing support to our outpatient services, ensuring smooth operations within the front office environment. The ideal candidate will possess a basic knowledge of computers and customer care. Physical therapy technicians are responsible for assisting physical therapists with non-clinical tasks while caring for individuals. Physical therapy techs may help patients move, keep treatment areas organized and clean, assist patients with light exercises. This job requires great interpersonal communication and awesome customer service abilities. On the job training is provided.
Schedule is Monday, Wednesday, Friday 8:15-12:30 with some flexibility. Email resume or call (208) 652-9979. Serious inquiries only.
Responsibilities
- Greet patients and visitors warmly, providing excellent customer service.
- Manage patient check-in and check-out processes efficiently.
- Schedule appointments and maintain the appointment calendar for healthcare providers.
- Answer phone calls and respond to inquiries regarding services, appointments, and general information.
- Maintain accurate patient records and ensure compliance with privacy regulations.
- Assist with administrative tasks such as filing, data entry, and managing correspondence.
- Collaborate with physical therapy staff to facilitate patient care and ensure smooth office operations.
- Familiarize yourself with outpatient procedures and protocols to assist patients effectively.
Requirements
- Previous experience in a front office role within a healthcare setting is not required.
- Knowledge of medical terminology is helpful but not required for effective communication with staff and patients.
- Strong organizational skills with attention to detail in managing patient records.
- Excellent communication skills, both verbal and written, to interact professionally with patients and team members.
- Ability to work in a fast-paced environment while maintaining composure under pressure.
- Proficient in using office equipment and software
Join our team as a Front Office Assistant/Physical Therapy Technician where you can make a meaningful impact on patient care while developing your skills in a supportive environment.
Job Types: Part-time, PRN
Pay: $15.00 - $17.00 per hour
Expected hours: 8 – 15 per week
Benefits:
- Flexible schedule
- On-the-job training
- Retirement plan
Medical Specialty:
- Orthopedics
- Pain Medicine
- Physical & Rehabilitation Medicine
- Sports Medicine
Schedule:
- 4 hour shift
- Morning shift
Work Location: In person
Salary : $15 - $17